Hand & Stone Massage and Facial Spa in Exton, PA provides a variety of professional spa services, including massages by licensed therapists, facials by skilled estheticians, and wax-free hair removal. The spa operates seven days a week with extended hours, welcoming both appointments and walk-ins. They offer a membership program that helps members save on monthly services and earn points for a nationwide rewards program. One customer enjoyed a massage and facial and had a great experience overall. However, they suggested confirming appointments ahead of time, as they received a late notice about a double booking. Another client praised Diane, stating she was amazing and attentive during the massage, focusing on specific areas that needed care. They felt their experience was above and beyond and signed up for a membership to continue seeing her. The front desk staff were also noted for being informative and helpful. While experiences with staff can vary, many customers appreciate the skill of the massage therapists and find the services enjoyable. Some have mentioned a desire for improvements in customer service, especially regarding receptionist interactions. Overall, Hand & Stone Massage and Facial Spa offers a range of spa services and has received positive feedback on the quality of treatments.
Hand an awesome experience today! Emilee for a hydrating facial which was amazing and a massage from Tim! Very satisfied with both therapist’s and I will definitely be returning! I highly recommend this location!
January 2025
Jewel was wonderful. Addressed all my special needs..
December 2024
Diane is the absolute best.She gives the best head and feet massages. Love her! Hand and stone I’ve been a member for a very long time, please don’t let her leave.
