-
March 2024 by Crystal Killian
Tim was awesome
-
March 2024 by Nancy James
I received a gift card from my military son for the holidays. First of all there was a misunderstanding in the type of certificate and service he was purchasing, but that was cleared up, and I had my massage today, and the massage itself was wonderful, and very relaxing, sorry to say I don't recall the therapist name, though she was great. What was not great was the demeanor and attitude of one of the receptionists, who was very cold and unfriendly , not becoming of someone working customer service. Though I enjoyed the massage, I've instructed my son to not gift me any gift certificates from here again. I expected more professionalism, considering the prices.
-
February 2024 by Melvin Oniyama
I love all what I paid for. Especially the deep cleaning
-
January 2024 by Pradeep s
Worst message place ever. Receptionist was so rude and well trained to put blame on customers. Awful franchise
-
January 2024 by Biji Georgy
Do not go to this place.
-
December 2023 by Grace Li
My facial with Bridget was so relaxing!!!
-
December 2023 by Tyler Bornstad
Fantastic staff and great services.
-
November 2023 by Michelle Mattson
Glen gave the best massage I have ever had. It was fantastic. I would highly recommend him.
-
November 2023 by Kate McKinney
I have had a membership here for almost 3 years and have seen Glenn, exclusively, after a recommendation from a friend. He’s truly amazing at what he does and is respectful if you want a quiet session but is a great conversationalist if you’re up for a chat. I cannot recommend him enough!
-
October 2023 by Anthony Nierva
Had a wonderful experience at Hand and Stone Exton! Front desk was welcoming and answered all of my questions. The esthetician was professional and explained the process as we went through. The service itself was very relaxing and the room was very clean. Would certainly recommend coming here and I will return!
-
October 2023 by Lauren B
I would love to make an appointment at the Exton location but no one will answer the phone. I called multiple times yesterday and today and it just rings and rings and then an automated messages says that I can book online, which is not an option for this location. Very annoying and frustrating.
-
September 2023 by Qudsia Butt
I had a facial yesterday with hand and stone in Exton. They told me over the phone that it will be 79.95 introduction facial I just need a basic one. I’m allergic to aspirin so lady didn’t apply any good products because all have Aspirin in it totally she works on me 15 minutes did not remove my blackheads barely massage me. At the counter she said 120$ please. When I ask her for what she’s going round and round and ask me for tip too I has so mad At that time I only have 20$ in my pocket that I give her. Manager didn’t contact me yet
-
August 2023 by Cameron Fleuty
Fantastic massage! Left feeling relaxed and well taken care of. Tim is a wonderful therapist and I plan on going back
-
July 2023 by Parna Ghose
Worst message place I have ever been to. Everything was bad . IncludingService / massage/ place / oil they used and receptionist was so rude and not welcoming at all.
-
June 2023 by Dan Clementi
I needed a relaxed massage after a few months of tightness due to seasonal allergies and Alex delivered! He explained that he experiences the same tightness and he said that the best style of massage for me would be relaxed. I usually ask for a deep tissue and come away more tense than before.Alex reviewed the massage afterwards and explained why certain areas needed more time. This is what I prefer as apposed to hearing about “problem areas” that I have no control over. I enjoy hiking and I work in retail and it’s important for me to feel more relaxed while I’m on my feet.This was my 1st appointment with Alex and the massage was the best I’ve ever had! Because of his demeanor and his work, I signed up for the Hand & Stone membership. I highly recommend booking with Alex!
