The Best Western Fort Washington Inn offers a mixed experience for guests. The rooms are generally adequate, with some issues like unclean floors, chipped and rusty bathtubs, and low-resolution TVs. However, the rooms also feature amenities like king-size beds, fridges, microwaves, and dining tables, providing a decent level of comfort. The staff at the inn are noted for their friendly and attentive service, with Tracey and Vanessa receiving particular praise for their excellent customer service skills and ability to make guests feel welcome and comfortable. The complimentary breakfast and snack store are also appreciated by guests. The inn's location is a bit remote, and the hallways and stairways are described as creepy, with a rattling and screeching elevator. The outdoor pool was also under construction during some guests' stays. Overall, the Best Western Fort Washington Inn provides an affordable and convenient option for travelers, with a mix of positive and negative aspects to the experience. While the rooms could use some renovations and deeper cleaning, the friendly staff and amenities make it a reasonable choice for those seeking a quick and easy place to stay.
Staff is very friendly. During my stay the elevator was out of order. The rooms do not look like the pictures on their site but are adequate. If you are looking for a quick and easy place to stay, this is not a terrible option.
July 2024
Room ok, floor not the cleanest, bathtub chipped and rusty. Toilet seat clean on top , filthy under the seat. Had to clean it myself!
July 2024
Maybe it was an off week for them but the service was awful. We asked for towels and the lady at the desk said they had none and was snippy. The hotel is outdated and needs redone. Our toilet seat lid was loose, there was a light bulb missing, and the furniture was chipped.
