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“Tone was awesome helping me get a new phone today. We came here after a bad experience at another AT&T and he was so helpful explaining everything and gave amazing service to us!”
“My wife went in to the store and John was a huge help. She was upgrading 3 phones. He made it easy and painless. Excellent customer service. Transferring the data over, It’s a great store in Lionville.”
“I upgraded my iPhones at this location a year ago. I have always had a good experience with the manager Jay and his staff. I stopped in today to replace a screen protector and a camera protector and Mark was super helpful. Thanks!”
“Great experience. They made it easy! The even updated my information. Recommended I keep the phone I’m going to trade it to make sure everything switched over to my new phone. A++ for those guys!”
“Jarrett was great. He was able to supply me with the phone I had been looking for. He made the transition to the new iPhone 15+ an easy experience. He was patient and kind with my inexperience with the new features. He was able to switch my old phone to my mother’s # seamlessly.
Thanks again.”
“Jahmere was super helpful and in formative! He was very patient and explained to me the benefits of my account, and what the Teacher’s Appreciation discount would affect specifically. He was very kind! 5/5 do recommend!!”
“I had the best experience at the Verizon store in Berwyn PA thanks to Charlie. We have recently switched to YouTube FIOS from regular cable and the learning curve is rough. We had some issues trying to figure out how to set it up. The original rep who sold us the plan was fine/just ok …but Charlie’s customer service was exceptional. He went above and beyond to help us with the set up. I can’t thank him enough for explaining everything, being patient and taking the time to help us. Highly recommend Charlie for anything you are buying or troubleshooting.”
“We had an incredibly positive customer experience while shopping for a new phone and in the capable hands of Will. He was personable, knowledgeable, patient, respectful, and facilitative. It completely changed our idea about what one can expect when being helped by a staff member. Will goes above and beyond to serve customers. So impressed!”
“I was able to call them on the phone and confirm they had the battery for my older model iphone. I showed up at my appointment time, they walked me through the steps necessary to ready the phone for the new battery. They promised completion in about two hours and it was done on time. Very good experience. Highly recommend.”
“This guy is the real deal. I’ve gotten iPhones done here at least 8 times over the years (families/friends) & ALWAYS been satisfied! I could go to a closer shop but this is always my 1st choice.”
“surprisingly fast i went in with questions about a past account and was taken cared of. Avian steered me in the right decision and i left with some good information im going to bring to my wife. We might go back from T-mobile seems like the better deal with our TV. but anyways cant thank the staff enough for being respectful and compassionate with me.”
“For REAL honest to God friendly service, use AT&T store in West Chester, the ShopRite center (store 1115?) Sean is the best manager and Dex was also awesome. Professional and pleasant. These guys had the patience of saints. I cannot recommend them enough.”
“It's now twice that I've used their services. If I was able, I'd give them 6 or 7-stars. Their knowledge, their abilities and support, and services are untouchable. They are the best, period!”
“Jordan is exceptional. We were the first customers in the store and he zeroed in on what we needed and helped us buy a new phone for my husband. While he was taking care of us several other customers came in and he greeted everyone individually ,professionally and immediately determined their needs.”
“Luke was absolutely amazing. Super helpful and knowledgeable. He was able to help me upgrade my phone in less than 30 minutes and find me the best deal. Will definitely be asking for Luke at my next visit to ATT!”
“Had some issues with an iphone replacement that ASURION wasn't able to help with, Mike not only answered the phone all of the times I called but encouraged me to come in and within 10-15 mins, he had my iphone set up and working - awesome service - thanks Mike!”
“Had questions and Shawn was great. Very experienced and knowledgeable. You made my day. Thank you. Great place to shop and have problems addressed. Will always go there.”
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“I went into that Verizon store with so many problems and Jeff, who I believe is the manager, went out of his way to straighten them all out for me. I left a very happy customer.”