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July 2022 by Tamara G.
I love Macys for online shopping. There aren't many people working in the store itself. Their shipping and return policies are very good.
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July 2021 by Aleksandar Cvijic
Don’t buy ring here if you don’t find right size for you ! They say that it takes 2 weeks for resizing but it took 2 months for me. Thank you Macy’s for killing most beautiful engagement moment… you guys killed happiness of 2 months of engagement.And I promise that I will never ever shop here .SHAME ON YOU !
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December 2020 by Kaylee C.
Maria from fine jewelry is the sweetest! I came in with no receipt and a beautiful piece of jewelry and she helped me return it and made the process so easy! She is the best. I appreciate her patience with me. Shoutout Maria! You rock!
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March 2020 by Jennifer Lamoreaux
Customer service is horrendous at the Lehigh valley mall location
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March 2020 by Ada Alma
I always love Macys I always considered as one of the best store for perfume and make up and original iden...from clothes to. Shoe dress accessories..ECT???❤️❤️❤️❤️❤️??
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January 2020 by Jennifer W.
Diane, the "My Stylist" (Personal Shopper) at Macy's is incredibly helpful and has the latest "fashion forward" knowledge and expertise! I just learned that not all Macy's stores offer this service -- it's free !!!!!!!! I have always dreaded clothes shopping. Trying to find the right sizes and giving up after trying on five or six or pair of pants, etc. I have shopped with Diane twice. I am to continue. It's so easy. I call to make an appointment and tell her what types of things I am looking for. When I arrive at my appointment, Diane has certain items already "pulled" and ready for me in a huge, private dressing room. I can even. Send her the Macy's web ID of items I would like to try. If those items are at the Lehigh Valley store she will set them aside. She also applies all my coupons in the best ways possible - even if it requires separate transactions. She does not pressure me to purchase. She gives her honest opinion. No tipping - no fee!!!! She can also go and help select shoes and jewelry to match outfits. I also use Plenti points and have done extremely well with that program as well. Why not try a personal shopper if it is free? If you are like me and get frustrated trying on clothes, this will change how you feel about clothes shopping. Also, Diane is extremely sensitive to women who may be self conscious about their figures. I would like to add my experience with four outstanding Macy's employees on Jan. 28, 2020. Destinng works on the upper level, in thee Macy's Backstage area. I wanted to make a small purchase. I had a pair of boots and several items to return. She happily took caree of all of them. Macy's is fortunate to have her she is upbeat, kind and efficient. Leah was incredibly helpful in the CPA at area on thr second level. She gave her honest feedback when asked AAMI was very pleasant. I bought a cool new pair of patent-leather heels from MIlton in shoes. Not onllu is he a great salesperson, he is a good conversationalist. Lastly, Sheilaa helped me in the handbag/jewelry area. I was trying to figure out whether or not a pair of earrings matched a necklace well enough. She put the necklace on and held up the earrings. Talk about amazing customer service!
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January 2020 by Alma Basso
overpriced....not good sales
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January 2020 by Dave Newcomer
My wife likes to shop there
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August 2019 by Thomas C.
The mens department is very understaffed. The cashier for mens section is also who gets you your shoes to try on between checkouts. I'm here now waiting for 25 minutes to get 2 pairs of shoes, they finally got someone who knows how to find them in the back, they're looking for them now (not holding my breath...). All the while there is an annoying alarm going off in the fitting room that nobody seems to care about... weeeee-wahhhhh, weeee-wahhhh... it's actually pretty comical.
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April 2019 by Mike Desanto
Just another average macys. Located in the lehigh valley mall. Few things worth walking through and looking at.
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December 2018 by M P.
This is the biggest POS Macys of all of them. They don't honor coupons they make up their own policies and all the archaic people that have been there for 30+ years just make up the rules as they see fit. Don't even bother shopping at Macy's let alone in this cesspool of crap!!!
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October 2018 by Kelly D.
Purchased a 800 dollar movado watch a week ago. Completely broken and falling apart. Cathy the manager would not return it because I wore it one time. Make sure you dont purchase your watches here they are rude and dont accommodate you as a customer. Horrible customer experience dont shop here buyers beware.
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April 2017 by Clarisa Melo
Es una tienda por departamentos bien famosa con marcas exclusivas y con muchas ofertas en sus artículos.
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July 2016 by Edwin Chalas
Great sale priced
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December 2015 by Bhaskar Ganguly
Nice selection.