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November 2023 by D
Mark and the crew over at Mikes took spectacular care of my vehicle, I went in to get all 4 tires + a spare and it couldn’t have been a better experience. They did such a thorough job and provided a much more comprehensive check on the shocks, brake lines/fluids, and oil. They made sure I was aware of everything going on in the vehicle even providing quotes for future repairs. On top of all that, they let me know it would be finished by 3, and sure enough I arrived and it was ready even after approving additional services such as an oil change around 1pm. We will continue to bring our company/personal vehicles here for any future service needs.
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November 2023 by Aviana Torres
Mike’s always take good care of me when I bring my vehicles in. They go above & beyond to ensure I receive exactly what I need & make sure that I know what my vehicle may need coming up without extra pressure to make it happen right then & there. They’re honest people who I will continue to give my business for many years to come.Services: Tire rotations
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October 2023 by Andrew Adcock
Took my car there 2 weeks ago for my annual inspection and despite the beautiful aesthetic of this business, they are incredibly deceitful and lied about my vehicle needing over $1000 worth of maintenance in order to pass inspection. They quoted what they call a small amount of $700 for just front brakes. They stated if I paid the $700 that they would pass inspection and I politely declined because I had just had my brakes replaced over the summer of this year so less than 6 months ago. They said I needed numerous small things that “just add up.” They told me my car had “no oil in the engine at all” and other things to that effect.So, they told me that I still had to pay $50 for the “work” they did; if you can even call it that. After this I picked up my car and drove it home; which is funny because my engine would have locked up if it had “no oil at all” but nonetheless. I got home checked the oil and what do you know? There was plenty of oil in my engine….Fast forward two weeks and I have just gotten home from my second mechanic and after getting nothing done to my car over the last two weeks, my vehicle has passed its annual inspection and they said that my car had no “significant or notable repair needs at this time.” My car passed and it doesn’t need brakes, oil, etc.Isn’t that funny? How can a car go from need over $1000 in maintenance one week and not passing inspection to then passing inspection and being in good condition 2 weeks later?#MikesKrooksService: Vehicle Inspection
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October 2023 by Millie Feldman
While the people working here seem very nice, my state inspection was failed for a cracked tail light and a broken fog light and i was quoted $1300 to fix those 2 things . I went to separate shop in my home town and was quoted $40 to fix the fog light and told that my tail light would not be a reason to fail my state inspection. I would check other shops before you come here and spend a ridiculous amount, not sure if it was because I was a younger woman alone there or what but I do feel taken advantage of.
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September 2023 by Sheila Stone
Joey saved the day!! Locked the key in the car on the way to an important event. He was on site within 10 minutes and my car unlocked in another 5 minutes. Great service!! Will call them anytime.
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September 2023 by Vanessa Bracken
I don't think I've ever had a more positive experience with a mechanic. Joey and the whole team was friendly, knowledgeable, and very thorough! Great job, y'all rock! (95 Dodge Dakota)Services: Steering & suspension repair
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September 2023 by Ashmeen Bains
Great experience and even greater service. We stopped at Mike's KARS to get our state inspection done after a long road trip. The detailed report we got made it incredibly easy to understand everything. Denise and Francisco did a fantastic job. If we're ever back in Gettysburg, we have our go to auto shop.
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September 2023 by Joyce Barker
We had issues with breaks while coming through the mountain. when we stopped for supper we knew where we were going to stay for he next 2 nights so I looked to see what reputable business we could contact. They had a great rating but was after hours so I messaged them with the issue. Within 1/2 an hour we had a responce to bring it to them in the morning.. They did a very througough check and they gave us a loaner car to tour the city during the day while they fixed our vehicle. It took so much pressure off at the start to our vacation. Their care, expertise and compation were fantastic. We couldn't have found a better place to get us back to vacation.Services: General repairs
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July 2023 by Diane Reid
We stopped into Mikes at 4:45 p.m. on a Friday afternoon in urgent need for a new battery and we received quick and professional help! Thank youService: Auto battery replacement
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July 2023 by Annalicia DiLollo
Mike's Kars always provides professional, timely service, both their shop and office staff are very knowledgeable, and the summaries they provide for vehicle inspections are clear, thorough, and include pictures so you know exactly what the report is referencing. Highly recommend!Services: Air & cabin filter replacement
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July 2023 by Debra Sites
Logan is a wonderful mechanic. He does a really thorough inspection. The receptionist was polite and when I called for appointment they were fast in getting me into their schedule.Service: Vehicle safety inspection
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June 2023 by Kristine Novotny
So my mechanic of 10 years I found out is unable to work on a hybrid engine when something big goes wrong. He suggested Mikes Kars. There are a few things that stood out immediately about this business that impressed me. Communication was outstanding with text messages or email(whichever your preference), the waiting room is very clean, and everyone I encountered was very nice.
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May 2023 by Cindy Hammett
Excellent experience! We first took our Jeep Grand Cherokee to Mike's Kars for an AC problem, blowing warm air/no AC. They recharged and added dye to diagnose the problem. After about a month it was again blowing warm air. We returned and the technician was able find the problem, the condenser needed to be replaced. Denise our service writer supplied us with quotes so we could make an informed decision. We scheduled a day that worked into our busy schedule.The work was completed within 3-4 hours. We used the shuttle service, which is so convenient, since we retired and now only have one vehicle. The Jeep AC is now working efficiently. Thanks for the fantastic job! Thanks for the Veterans discount, we were pleasantly surprised! Will definitely recommend to friends and family! Thanks ?Services: Auto A/C recharge
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April 2023 by Jeff Beck
This place is awesome. I felt at home from the beginning. The atmosphere within the building is relaxed but professional. They went out of their way to make customers feel welcomed. Auto repair and maintenance is always a nervous, anxious time because there's a potential to spend a lot of money. But being able to sit comfortably on a couch, watch TV, have drink and snack makes the experience different from any other place I've been. I'm sad to be moving and will not be able to use Mike's anymore, but I will always recommend to anyone in the area to go here.Services: Wheel alignment
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April 2023 by Jeannie Duffy
MIKE's KARS is extremely thorough in the work they do, and in keeping track of your maintenance needs over time. I bought my first replacement tires there and after 10 years (even with modest mileage) MIKE's pointed out to me the wear and tear on the tires and the need to consider replacing them now (in addition to the one that had a flat due to a nail). They also spotted the need for a brake fluid change. All this was expensive, but well worth it especially since I was about to enbark on a vacation while driving this car. Great service.Service: Auto tire replacement
