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“The owner provided very careful notary services. I hadn't realized I should print my documents single sided for notarizing and he kindly copied those sheets.”
“Kaleigh came through at the last minute to make me Husband of the Year. I was thrice thwarted in my attempts to secure a stellar birthday gift for my husband’s birthday. Back Office Plus helped me to produce a blow-up of his art to present to him, same day! Beautiful work and a personal touch.”
“Bianca when above and beyond for me. I had to go back to work and she was able to get my printer job job ready for when I could come back. Remembered to give me back my usb too. She truly cares about the customer and UPS is lucky to have her. I hope I have her service when I am back again. Go you Bianca, I appreciate ya!”
“Easy to get via I-376; plenty of parking; service prompt, informative, and friendly. My package arrived on time and promptly. I'll definitely use this service again.”
“I’ve dealt with kennywood messenger since they started on kennywood blvd. years ago. the outstanding service they provide is untouchable. thank you kennywood messenger for your services to the community throughout the years.”
“Some of the nicest customer service people I have ever encountered. They completed the jobs I have had them do faster than the timeline and they came out perfect. Michael is very helpful and a miracle worker. Couldn’t be happier and I’ll never go to a different printing location.”
“The people that work here are very nice and friendly and always have a smile on their face which is comforting knowing you don't feel like you're annoying them by being a customer..thanks!”
“I hadn't been here in about 8 years due to a change of jobs. I came in and was super pleased to see Delton, who was there a decade ago. He still gives quality work with a smile on his face. James, the manager, is equally amazing. I thoroughly enjoyed my experience coming back to this shop and look forward to coming back again to get more documents and signage made!”
“This store is provides excellent service. I went here after multiple bad experiences at bridgeville and was impressed by how nice and helpful the 2 young men working there were. Friendly, helpful and painless.”
“Donna and James are the absolute joy of this place.
From the moment I walked in, they made me feel truly cared for .. such a rare and refreshing change from other printing places I’d been to. Donna went above and beyond to help me, just like she always has, and James was just as thoughtful and attentive. They made sure everything was perfect, never rushed me, and made the whole process so easy. I’d been searching for days, and they had me taken care of and out the door in under an hour. I’m genuinely so beyond grateful for both of them! Will use them forever”
“I've been to this location many times and the staff are always super friendly and helpful. Yes, of course there is a wait sometimes, but once you are with someone you get great, fast service.”
“I cannot say enough wonderful things about my experience at Staples on Penn Avenue. I had a large, last-minute print order for my father's funeral, and the staff went above and beyond to ensure everything was perfect. They were professional, knowledgeable, and incredibly compassionate during such a difficult time. They offered suggestions and different options to make sure my print job turned out exactly as I wanted it.
When I picked up my order the next day, the staff not only expressed their condolences but also gave me flowers, which was such a thoughtful and unexpected gesture. The manager suggested I download the Staples app to earn money back on my purchase, and the team member ringing me out even applied a coupon I didn't know about, saving me an additional $50.
The entire process was seamless and effortless, which meant so much to me during such a challenging time. The care and dedication the staff showed will always stay with me. I will continue to return to this location for any printing needs and will wholeheartedly recommend them to my family and friends. Thank you, Staples on Penn Avenue, for making a difficult task so much easier.”
“Store manager Paul assisted me with a business printing order after an error on the FedEx corporate website. He helped me get my project done on time for a presentation and I really appreciated him going the extra mile to meet that deadline!”
“The lady at the front desk was incredibly helpful and saved my day by finding a package that had been accidentally sent to the wrong zip code. Thank you so much.”
“Amazing service from the employees. I had other issues in regards to missing packages to my home. The supervisor/manager Theresa (I think was her name ) went Above and beyond. She treated me like a human being while demonstrating compassion and empathy
Theresa explained the delivery process and guided me in the right direction to file a complaint/claim
My day was totally made after such a pleasant experience.”
“This store in Pittsburgh is near and tidy. That’s important because as an older person I dint want to trip over cardboard boxes etc. the manager came over, was very nice, answered my questions and got me everything I needed. I appreciated their customer service. The woman at the checkout was cheerful and had a big smile. It’s nice to be greeted by people that aren’t too busy to offer me help finding what I came in to purchase.”
“I've never had anything but positive experiences here at this location. The man who is usually there is so kind and helpful. I didn't have a lot of experience mailing things when I first started coming by and he explained everything for me. It's usually pretty fast even though they don't seem to have a lot of employees.
I work downtown so I wait to mail my packages until I'm in the office because the woman at the post office on Liberty in Bloomfield is always so mean”
“I have gone to this location 5 times in the past couple months to ship miscellaneous things for the company I work for, and I have had the pleasure of having Ian help me each time. No matter how clueless I am about details, packaging, or shipping—Ian is always a HUGE help and takes great care of me. I’m always so relieved to see him behind the counter because I know he’ll make sure to thoroughly explain the answers to any and all of my many questions! He is extremely knowledgeable and excellent at customer service. Give this guy a raise and a promotion, FedEx!!!”
“Used this for full service passport acquisition. Absolutely delightful experience. We arrived late and in chaos from traffic, parking, and life. Michael in incredible; for us a calming, patient, knowledgeable force while processing 3 unique passport situations. I will be using Liberty Center location for any unique USPS or passport services going forward. Just note the location is funky - there is a concourse behind the hotel that looks like a strip mall.”
“Few times I've dealt w/ staff, they've always been pleasant and helpful. Normally I go their 1-3 times a year (12-ish yrs), but usually at night. Can go in after hrs and have partial access...electronic kiosks, PO Boxes and such. It's perfect if all u need is to buy some stamps or drop off mail.”
“Adam was the real MVP. I walked in 30 minutes before close because I am a twit, but he jumped in to make sure my invitations were sent out same day. Thank you so much!”
“Sure, here's a sample review:I recently had the pleasure of visiting the Monroville Post Office and was thoroughly impressed with my experience. The staff were incredibly friendly and helpful, greeting me with a smile and making me feel welcome from the moment I walked through the door.The facility itself was clean and well-maintained, with ample seating and plenty of space to move around. I appreciated the attention to detail and the effort put into making the space comfortable and inviting for customers.But what really stood out to me was the level of customer service provided by the staff. They went above and beyond to answer my questions and address my concerns, taking the time to ensure that I had everything I needed before I left.Overall, I can't say enough good things about the Monroville Post Office. If you're in the area and need to mail a package or buy stamps, I highly recommend stopping by. You won't be disappointed!”
“Just dropped off a package, pre-labeled and sealed. Gentleman by the name of Kris assisted me in acquiring a receipt and went above and beyond to ensure I have a stronger level of expertise when evaluating how much packing a box needs when it is shipped to properly protect the contents there in. Sometimes you’re lucky to get a glance from employees let alone courteous service. Kris not only acknowledged and assisted me with my expressed needs, he also educated me to better my future experiences!”
“Thank you, Roy, for doing some extra mile. He helped me with my problem, something to be thankful for the day. Remember, his is Roy. Such a wonderful personality and kind-hearted human being. Kudos to the team for having him there.”
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“Always go here. Decent people. Always clean. Service is usually quick and for the most part they offer free envelopes for me to put my money order in for when I’m dropping it off.”