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“I use the UPS store regularly for online returns and shipping and it has become a pleasure because of the helpful staff, especially Cassie. She consistently shows patience with any questions or requests I have and makes sure I receive the best value for my money. Thank you, Cassie, for making a chore a now delightful visit. I appreciate you!”
“This is absolutely the best UPS location! Imani Is always so helpful, friendly, and goes above and beyond to provide excellent Customer Service. He’s always polite, which is rare in the world that we were living. now. All the staff at this location areTop notch. I highly recommend this location, even when it’s busy, and some of the customers are not so nice, Imani Always remain professional and kind.”
“I went in for an employment I9 verification as it was the closest site to my home. Very pleasant staff and a super clean organized building. Great place for mail needs and I always like to call out good customer service.”
“Tommy at the Old Clairton Rd UPS store went above and beyond to help me with returning a few heavy Amazon packages. I am 9 months pregnant and he helped me get them to the counter and was very efficient, friendly and professional. Great experience!”
“Some of the nicest customer service people I have ever encountered. They completed the jobs I have had them do faster than the timeline and they came out perfect. Michael is very helpful and a miracle worker. Couldn’t be happier and I’ll never go to a different printing location.”
“Easy to get via I-376; plenty of parking; service prompt, informative, and friendly. My package arrived on time and promptly. I'll definitely use this service again.”
“The team was expert and helpful. They delivered better than what they promised. I asked to have prints (color) laminated by 03:00 PM and everything was ready and in excellent quality by 12:30! Couldn't be better”
“Really great customer service here. The gentleman who's at the desk is super friendly and approachable. Very helpful to have a Post Office with fantastic customer service near me.”
“i wanna say this is the best fedex location in all of pittsburgh and just overall fedex too! part of my daily work routine is taking court filings to fedex so i’m here pretty often and every time i walk in, im always greeted with kindness from Delton!! he really is the best and so helpful with everything; he doesn’t rush you, listens to what you’re looking for, and provides his knowledge and expertise on what the best options are for you. plus he’s been around as long as i can remember (and ive been filing since 2020).. thank you Delton for all of your continued help and such incredible customer service!!! you rock! :)”
“The service was very fast and helpful. I will continue using this store for anything I need in the future. There was only one employee working and he apologized to everyone in line. He also helped everyone in line very quickly.”
“A Deborah-Lightful Experience!
Huge shout-out to Deborah at the McKnight Rd. FedEx Print Store! She's not just a print pro, she's a print fairy godmother, waving her magic wand until my prints were perfection and I was beaming. My satisfaction levels? Off the charts, thanks to Deborah!”
“A super professional place, great communication with Tyler about the best shipping options and pricing, and excellent packaging quality—a great place, especially if you're buying art at an auction at Concept Art Gallery in Pittsburgh and need professional pick-up, packaging, and delivery (in my case, international). I highly recommend The UPS Store 0434! Thank you, Tyler!”
“I've visited this store a couple of times and have always received outstanding customer service. Most recently, Sam assisted me and he was able to fully address my needs despite the store undergoing a remodeling project. Sam was especially efficient, personable and professional. Thank you!”
“used this place for multiple times for shipping boxes, printing etc. every time better experience. very good staff, helpful. facility is very nice and spacious. very pleasant experience.”
“This was the easiest experience I think I ever had at a drop off postal spot. 2 guys were working and I walked in with my two kids expecting it to be a process since I didnt have packaging ready or the label attached or anything. They literally took care of everything and I was out in 2 minutes. I simply paid and they packed up the item and labeled it and within an hour maybe less i received an email about my return being completed. The man at the register was kind and approachable as well. Honestly was such a relief they were so great and helpful. I was expecting to have to do everything while trying to keep my kids occupied.”
“It's super easy to get to, which is awesome. But what really stood out was how nice the person helping me was, especially since Spanish is my first language. My English is still a work in progress, but they were so patient, dedicated, and attentive. It's a great spot, and that's why I'm telling everyone about it.”
“This store is nice and spacious, so many office supplies you'll need but some are pretty pricey.
Also, got stuck in a long line as there was only one cashier working on purchased orders and Amazon returns. Then minutes later, another staff finally got in to work with people's Staples orders.
Pics taken months ago.”
“The lady at the front desk was incredibly helpful and saved my day by finding a package that had been accidentally sent to the wrong zip code. Thank you so much.”
“I went in to confirm my change of address yesterday. I did not get the woman’s name at the counter, but she was welcoming, helpful, and efficient! I was in and out in less than 5 minutes. Great service!”
“Annie, Michele, and Jimmy were AWESOME! Where in Pittsburgh on a bad day can you get your photo badge that the job did NOT provide , the badge holder, badge reel… I even asked if they knew where I could get an energy drink ? .. guess what?!!! They had those too!!! I like this one located downtown.”
“Consistently helpful, polite and effective service through the years. Shout out during this sleet-filled 2025-2026 winter: my packages and mail have been delivered within reasonable timeframes and within best condition feasible. One damaged letter had a written note apologizing for its condition. Thank you to the USPS team that makes this service outstanding!”
“Angel and Shavar are truly gems at this location! They were so friendly and helpful with getting my invitations printed, and I appreciate their positive attitudes and speedy service. Thank you!”
“Dave is absolutely wonderful. He is always so helpful and goes above and beyond to help customers. This is a small location but I continue to come here because of the employees.”
“What a delightful experience! Brittany was very helpful. She sealed my package, walked me through the process, continued to deftly handle other customers with quick service needs and questions with a smile while I filled my side of things, and I never felt ignored nor did I have to wait for her. Thank you, Brittany!”
“Had my wedding seating chart printed here. I had sent the order in late at night and got a call the next day that somehow a black line was running down the center. Lucas told me they would cancel and refund me so I could redo it. Mike (I believe that was his name) also checked it before printing to confirm no error or black lines. They didn't have to call over the black line, didn't have to check it before reprinting but they did. And the customer service I received (being proactive to fix my printing issue) is why they deserve 5 stars. Thank you!”
“We've been working with Slavia Printing since we opened our business 9 years ago. They are the best of the best. The best prices, the best quality, the best service. Lightning fast turnaround. Talented designers. High quality products. I was moved to write this review because yesterday morning, I sent over a PDF of an invitation to a client appreciation event and asked if there was any way we could get 600 copies by early next week, adding that I knew it was short notice but just wanted to check. The owner showed up in my office later that same afternoon, beautifully printed invitations in hand. WOW! Now that's what you get when you deal directly with the owner of a family business. Slavia has done a fine job on an array of projects for us: letterhead, envelopes, invitations, napkins, giant banners and signage - anything we've needed, they've delivered. Wouldn't go anywhere else!”
“Thank you, Roy, for doing some extra mile. He helped me with my problem, something to be thankful for the day. Remember, his is Roy. Such a wonderful personality and kind-hearted human being. Kudos to the team for having him there.”
“Adam was the real MVP. I walked in 30 minutes before close because I am a twit, but he jumped in to make sure my invitations were sent out same day. Thank you so much!”
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“Our Non-profit uses their services for t-shirts and hoodies on a bi-weekly basis. Extremely professional with quality and timely work! Highly recommend for all things print and embroidery!”