Citadel Credit Union is a friendly and helpful place for banking. Customers describe many good experiences, noting the staff is prompt, excellent, knowledgeable, and eager to help. They treat you like family and go the extra mile. The team works with customers on both personal and business accounts, providing insightful advice for a successful financial future. Many have banked there for years, calling it their favorite branch, while new customers are also very pleased. The service is consistently praised as being totally different and better than other banks. Customers definitely recommend giving them a try.
Ms. Dionne Mathis, I’m writing to express my thanks for your prompt, excellent and friendly service this past week in handling of my financial request. You may be sure that if I need help in the future, I will ask specifically for you. Thank you again!
January 2025
We have had many good experiences at this branch. We have opened several accounts with Josh and he has been incredibly helpful and easy to work with.
August 2024
I'm in here all the time. Every single staff member treats you like family. I definitely recommend giving them a try. I would like to recognize Tidy, Dionne & Rich for going the extra mile all of the time.
