Citadel Credit Union is a friendly and helpful place for banking. Customers describe many good experiences, noting the staff is prompt, excellent, knowledgeable, and eager to help. They treat you like family and go the extra mile. The team works with customers on both personal and business accounts, providing insightful advice for a successful financial future. Many have banked there for years, calling it their favorite branch, while new customers are also very pleased. The service is consistently praised as being totally different and better than other banks. Customers definitely recommend giving them a try.
The entire staff is excellent especially asst mgr Lin, Manager Tyeka and Mia
February 2026
I've never walked out of one of these without a smile on my face. The people here are always friendly and very helpful.
January 2026
Raniyah Hamlin was so professional. I had an issue with my debit card and she processed my transactions efficiently . She also provided me with a new debit card. Thank you Raniyah. You made my day with your professionalism and knowledge of the fraud alert. I felt so relieved and im glad I came in and met Raniyah.
