The Costco Optical Department provides an exceptional customer experience, thanks to the dedicated efforts of its certified opticians. Customers consistently praise the department's knowledgeable and friendly staff, who go above and beyond to ensure their needs are met.
Yasemin Lamborn and Tani are standout members of the team, known for their exceptional customer service. They patiently listen to customers, offer guidance on selecting and ordering glasses, and even provide temporary fixes for any issues. Customers appreciate their professionalism, responsibility, and warm, friendly demeanor.
Reviewers highlight the department's ability to find the right pair of glasses at the right price, even for customers who have struggled to find suitable options elsewhere. The opticians take the time to understand individual needs and preferences, ensuring a personalized and satisfying shopping experience.
Overall, the Costco Optical Department is highly recommended for its excellent customer support, skilled opticians, and wide selection of affordable, high-quality eyewear. Customers consistently leave the department satisfied with their purchases and grateful for the exceptional service they received.
My experience with Costco Optical is unmatched. Jimmy Avestruz went above and beyond to ensure I got my glasses and contacts. My entire family now goes here for glasses and contacts. They are way less expensive than 1800 contacts as well. Costco is great but I would keep my membership for just the Optical.
August 2026
A huge thank you to karl (I'm worried I misspelled his name; he's a young man wearing glasses) for helping me adjust my glasses! They're very important to me. It was a busy time, but karl was very patient and adjusted them repeatedly until I was satisfied. Thank you so much for such excellent and professional service!
April 2026
Jim is the best! Last year, he helped me select glasses and sunglasses. They were perfect! Well made and have lasted. Today, he tightened them up and balanced them for a better fit. Thanks, Jim!
