Electronics near Glenmoore, PA

“John the manager is phenomenal! Super sharp and on knowledgeable of all of the programs and promotions! He made the process incredibly easy and seamless and he saved us money on our plans, phones and provided additional perks. Highly recommend!”

“This store is always wonderful! They always help with my issues, and got me a great deal with 2 new phone. Ask for r.j. , they are located near Walmart in the shopping center”

“Went in to upgrade my phone and plan, Jesse and Steven were so very helpful, it was a very pleasant experience. They were thorough and made sure I was getting the best deal.”

“Roman Edgar and G were very helpful when I went in. They upgraded me to a WAY better phone and the process was quick and easy. Ended up losing my phone less then 10 days of having it and they helped me with the process in getting another one which arrived the next day.”

“I recently visited the 7-Eleven store and was pleasantly surprised by the cleanliness and the quality of the staff. The store was impeccably clean, with well-organized shelves and a tidy layout. The staff members were friendly, attentive, and eager to assist. It’s evident that the management places a strong emphasis on maintaining a welcoming environment for customers. I had a positive experience overall and would recommend this 7-Eleven to anyone in the area.”

“We need to get a line & find a price plan at this store. Lucas was very helpful & knowledgeable & found everything we wanted! He is patient, polite & really helpful. Marcus is also helpful. This store is pleasant & the display is nicely done. It was a good experience.”

“Amanda is so sweet! I was in the self checkout lane a few days ago and some lady was giving Amanda a hard time. The store was obviously overwhelmed with customers and short staffed and Amanda did a great job diffusing the situation with professionalism and kindness. I complimented her ability to handle it and she was very sweet! Give this girl a raise!!”

“Ethan and Jeff are absolutely amazing. They were kind and nice to my kids which made my kids feel acknowledged. They also helped us and gave us great information. I wasn't having the best trip and they truly made me feel better. Great employees really make the difference! Thank you so much!”

“Caroline at the front end was so sweet to us today! It was a wet rainy day, and we went up to customer service to ask for any towels or paper towels to dry our cart and the younger blonde long haired women working went around the corner to see if she had anything we could use. She said no they do not have anything to wipe our cart. We tried up at the cashiers area and Caroline was there, and greeted me and my daughter with a big smile and looked for paper towels. She had found a big box of them and gave us some, as well as a new employee with short black hair working next to her. It was so nice to see these employees turn around our experience. Thank you Caroline and co worker for helping us! You are so sweet!”

“This is located at the intersection and good place to get gas and also a nice small shop as well. But check out their timings, and they close early on weekend evenings.”

“Freddy helped me when my current phone was in dire straights and I needed to get a replacement. Freddy was very friendly, answered the dozens of questions I had, and made sure to get me the phone & plan I really needed. I admire people like Freddy for giving the customer an honest and holistic understanding of what their options are and for really catering the process to what I needed, not just another sales gimmick. Thanks Freddy for exceptional customer service!”

“Caleb Beard: Best Buy Downingtown, PA

I was living in a world of strange, erratic, but sharp, sounds like a trash-compactor from my new refrigerator for about four months which were now changing to sounds more like a straining engine compressor. My refrigerator should have been running silently, like normal refrigerators. Of course my warranty had just recently expired, so I went to my local Best Buy to see what could be done? (If anything)

The agent with the walkie phone in front of the store called for Caleb Beard and Caleb came running (well more literally jogging) and his authentic Customer Care came with a smile! When Caleb saw that my knees were not dealing well with standing, without hesitation, he jogged again. This time to find a chair for me to sit down in! And we hadn’t even gotten into the problem yet!

After Caleb took the time to understand my situation and then to confirm that I was no longer under warranty protection, he did multiple internet searches to try to simplify my next steps for me (and thereby reduce any possible expense). He searched for clues in the comments by other consumers with similar problems on my Refrigerator he searched for clues in the manufacturer’s FAQs about similar bugs, and he even searched reviews of local repair firms for ratings on quality and reliability! This all simply amazed me! It would have been so easy for Caleb to quickly dismiss me with “Your warranty is expired, sorry, Buy bye”.

But, no!, Caleb cared! He had already done the opposite. Based on all above, Caleb suggested that I be sure the ice-maker machine was turned off (it was never supposed to have been hooked up to water supply or active at all beginning at installation). Caleb felt (without even seeing my unit) that it was possible that the icemaker had been inadvertently hooked up and was trying to make ice without water.

Caleb found a diagram to show me where the on/off switch was inside my freezer on his screen right there, instore. He emphasized that I do this FIRST BEFORE contacting a repair firm and or spending any money.

Caleb was quite caring, from beginning to end of the experience, and without even seeing my unit solved my problem without costing me a penny! I went home and flipped the ice-making machine off and have not had a single waring sound or any other problem new or old since.

If you need customer care at Best Buy in Downingtown, search out Caleb Beard. You’ll be very glad you did!”