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February 2024 by Regina Hutchings
All I can say, they are the best. The Glenolden guys are amazing and extraordinary when it comes to customer service. Last night, I went there towards the end of the store closing and they took time with me. I had lots to think about and my phone was close to being dead on arrival. The two gentlemen told me to ask for Dan since I decided to wait until the morning. Dan also followed up prior to me coming in the store, but I didn't know it until I got a new phone and checked my voicemail. Today, it was a team approach. I had Dan, Connor and Ed. They were so friendly, kind and patient. It was a great atmosphere. They set up my phone and made sure everything was working. It was awesome and phenomenal, and I could only wish every Verizon store was like what I experienced today. I took two buses and a trolley to get there despite being closer to another store. I have been to the store closer to me several times through the years, but when you are looking for outstanding customer service, the Glenolden Verizon Store has it hands down. I was looking for a place that was going to be patient and show kindness to all that they meet. Thanks so much to Shack the night before and the guy he was working with as well as the next day team members. Thanks so much Dan, Connor and Ed. Kindness and patience are priceless.
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December 2023 by Michael Cain
Awesome service!!!
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November 2023 by Paul Buzby
Taylor is great, give then a try for your cell phone needs
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October 2023 by Scott Strader
Woefully understaffed. The two poor guys here have been helping the same two people, one of them incredibly confused, since I got here. The queue is piling up. I just need to turn in my trades and it’s becoming a giant time drain for me.
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September 2023 by Joe Nova
The Verizon maintenance facility on Concord road in Aston has had this extremely annoying beeping noise coming from its gates for a week now. There's no way to contact the maintenance facility so I'm leaving it here.
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September 2023 by Joanne Shaffer
I have to give a great compliment to Daniel Galvez, he was extremely helpful with helping me with my IPhone 12. He was very courteous, and I would recommend him to go to for anyone who needs either a new iPhone or any help.
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August 2023 by Lori Galloway
Tenacious Ed did it! He got my wonky old Android info into my nice new Galaxy & it was a trip! Well done!! Most excellent. Highly recommended!
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July 2023 by Anne Stegmaier
I have visited the store several times and have referred others. Both Taylor and Edward have been helpful to me and to my friends. Recently, Taylor helped me with a new iPhone. His service was excellent. He was both kind and helpful. It was just a great experience. I want to complement both Taylor and Edward in the way they offer service. Thank you.
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July 2023 by Thomas Weeks
Taylor Smith is a spectacular salesman. Beyond his professionalism was great. He went one step beyond. I felt. I’ve been in the store several times and have been happy. Taylor has really helped me out. I suggested that everyone should have an experience dealing with tail. He’s awesome!!
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July 2023 by Bethaney Carter
Yesterday evening after noticing my sim card was no longer working, I had to visit this location for assistance. The store was due to close at 6pm and I arrived at 5:13. I felt so bad because I knew it was the end of the work day and hated to be a bother. Daniel G. came to assist me, with prompt attention to the matter. He displayed a very pleasant attitude and a high level of customer service. Kudos to him for the customer service he provided.
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July 2023 by Matt Wufsus
My phone broke and I needed a new one asap. Ed helped me get the phone I wanted and explained everything very clearly. He was very patient and professional and did all he could to cause me the least amount of inconvenience. Great store, great service.
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July 2023 by Bill Knoell
i would like to commend Daniel Galvez/Wireless Account Manager at the Verizon Store in Glenolden, PA for exemplary customer service. My wife and I bought Total by Verizon phones thinking they were Verizon. The service and unsuccessful transfer of phone numbers was beyond subpar. We discovered at Glenolden store that Total by Verizon is not Verizon. Daniel spent 2.5 hours transferring our phone numbers to Verizon. He was extremely patient and diligent in his efforts to bring us in as new customers. His customer service is outstanding.
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July 2023 by Vincent Walsh
I am a Catholic priest and am writing to say that I have just purchased a new phone with the help of Edward Johnson at90 macdade Blvd. He has been extremely helpful and went to every length to help me. My address is 1436 Lansdowne ave Darby pa 19023. God bless you Vincent m. Walsh
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July 2023 by Tracey Patterson
Visited the Verizon location on MacDade. Truk was very helpful gave great customer service. Made sure to notify me of all the great deals happening. If you are in the area make sure to come to this location and ask for Truk.
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July 2023 by Zymir Patterson
Hi Everybody, Im Here To Acknowledge Truc He is the employee who helped me today walk out with a new phone. amazing customer service, great guy.He will make sure u walk away with a smile.Ask For Truc when u come‼️
