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“The lady at the front desk was incredibly helpful and saved my day by finding a package that had been accidentally sent to the wrong zip code. Thank you so much.”
“I was at the post office today and had a mail a package to Germany for my granddaughter. Joe was absolutely wonderful. He took his time. He even stayed past his lunch. For a few minutes to help me also Sarah was great too. They are a great team at the post office in turtle Creek Frani Caplan.”
“Consistently helpful, polite and effective service through the years. Shout out during this sleet-filled 2025-2026 winter: my packages and mail have been delivered within reasonable timeframes and within best condition feasible. One damaged letter had a written note apologizing for its condition. Thank you to the USPS team that makes this service outstanding!”
“I traveled from Homestead just to come here. Post office errands are almost always a nightmare and this was the only post office in the region with a favorable rating. I was not disappointed! The clerk on duty was Nick who was kind and helpful. He was knowledgeable of the products and services offered and I was able to purchase exactly what I needed. Thanks again and I will definitely be back for my postage needs!”
“I've been using this location for the last 3 years being that it's right down the road from me. Not 1 single time, has anyone ever been disrespectful. The one lady is so incredibly nice and always asks how my son is doing. We take a lot of sold packages to this post office, from our online resell company, and they have not made a mistake yet. They are having trouble finding committed employees, so there are people from other locations that come out to work this site but they keep maintaining our high expectations as friendly, kind people who get to know us by name very quickly. I'd say it is #1 in customer service compared to all businesses/stores in the West Newton area.Note: you get what you give, so walk in to any facility with a smile and good attitude first. Then judge their role. We all have our days, but we learn how to separate work and home life so we can be our best self in both.”
“Always go here. Decent people. Always clean. Service is usually quick and for the most part they offer free envelopes for me to put my money order in for when I’m dropping it off.”
“The Eric who works to front desk it's kind of considerate and courteous you ask for anything like assistance and knowing you got a problem with your package or your mail he'll try to get to the bottom of the problem if it can't help you he knows where to send you for assistance all you got to do is ask. I have my PO box over there and if I have mail that's overflowing he'll put it in the back for me which is really nice of him. Thanks Eric for everything you do”
“This place OWNS! Kat is such a very very very nice person. I go visit sometimes to say hi. Everyone in Rillton is nice to her, and I like meeting them too. I make so many friends just enjoying the air conditioner and nice 70s wood paneling. Tanya is nice. Bob is nice too. They're literal friends of mine. It's dumb, but this is one of the best places ever. Maybe I'm dumb, but hey at least I admit it. I think we're all dumb, just some of us are too dumb to know it. One thing I do know, this place is awesome since Katrina is here. She's super super super super super super... maybe one more super, yeah super nice. 50 stars out of 5.”
“The place was not only well-kept and had everything I needed to send my packages, but the kind lady who helped me, May, was super helpful and went above and beyond to help get my stuff ready to send. I was in and out in record time, and she made the process super simple and easy - which was definitely appreciated by me, as I don't send a whole lot of mail. ? But now, if I ever need to, I definitely know where I'm going back to. Thank you again, May!”
“I've come to this post office many times and have never had any issues with them! The staff is always extremely friendly to both me and other patrons when I'm in there, and Ive always felt welcomed! Much more than other post offices”
“Typically have to go to send out some orders, typically quick and the woman at the front is always friendly and funny, sometimes we have a quick chat. Some street parking available and a handicap space nearby.”
10AM - 1PM
209 Richland Ave Ste 5, Dravosburg
Post Offices
“Awesome place.... Everytime I go in to ship something they are super nice and helpful. The hours are better than other post offices around here too. Thanks for being a great post office.”
“First time getting a passport here! The service was so wonderful, there was only one woman working the front and even with a line she was so kind and made the process super easy and speedy!!! I would definitely recommend coming here!! Especially for a passport!!”
“Sure, here's a sample review:I recently had the pleasure of visiting the Monroville Post Office and was thoroughly impressed with my experience. The staff were incredibly friendly and helpful, greeting me with a smile and making me feel welcome from the moment I walked through the door.The facility itself was clean and well-maintained, with ample seating and plenty of space to move around. I appreciated the attention to detail and the effort put into making the space comfortable and inviting for customers.But what really stood out to me was the level of customer service provided by the staff. They went above and beyond to answer my questions and address my concerns, taking the time to ensure that I had everything I needed before I left.Overall, I can't say enough good things about the Monroville Post Office. If you're in the area and need to mail a package or buy stamps, I highly recommend stopping by. You won't be disappointed!”
“My experience with Larry was nothing but the best when getting a passport. at the time of going to get my passport, I had realized I forgot my license, Larry reassured me that it would still arrive on time before my vacation! The next week I went back to actually get my passport because I had my license this time and Larry even remembered us! he was super personable and made the whole experience overall great. He took great care of us and we had a fun time talking to him.”
“The guy at the counter was friendly and nice. Was able to get my package sent off ok. They have have two post boxes directly outside so there's no need to step out of your car if all you need is to drop off a letter or two.”
“I always have a good experience at this post office, and it’s never busy when I go. I have interacted with two different employees at this location, and they are both great—very helpful and friendly. This post-office is my go-to in the area.”
“Just took a package to the Swissvale Post Office and not only was it clean and organized, but the service was great. Didn't get the name of the young woman who helped me. She was so pleasant and not that fake niceness one often encounters.”
“Possibly the nicest post office workers I have ever encountered. I always get good service for mailing as well as easy and fast service for passport photos and renewals. They also have a 24 hour drop off for packages in the lobby. Never had an issue here.”
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“Easy to get via I-376; plenty of parking; service prompt, informative, and friendly. My package arrived on time and promptly. I'll definitely use this service again.”