Smail Ford Lincoln, formerly known as Bud Smail Lincoln Mercury, has been a family-owned and operated business serving Western Pennsylvania, West Virginia, and Ohio for over 75 years. The dealership prides itself on providing quality sales and service, with a focus on exceeding customer expectations. Whether you're in the market for a new or pre-owned vehicle, or simply need service for your current car, Smail Ford's team is dedicated to ensuring complete customer satisfaction. Customers consistently praise the dealership's friendly and helpful staff, with specific mentions of Ryan, Kirill, Jordan, Tom, Tyler, and Katie, who have all gone above and beyond to make the buying and servicing experience smooth and enjoyable. Recognized as the best Ford dealer in the region, Smail Ford is a trusted choice for many Ford enthusiasts. Customers appreciate the dealership's commitment to maintaining their vehicles, ensuring they run like "tops." For first-time buyers, the team makes the process comfortable and seamless, with knowledgeable and informative salespeople like Lloyd Thomas. Smail Ford's service department also stands out, with customers commending the quick and excellent service they receive, even without an appointment. The dealership's willingness to resolve complex issues, such as an intermittent electrical problem in a customer's 2021 F-150, has earned them high praise and a reputation for going the extra mile to ensure customer satisfaction. Overall, Smail Ford's long-standing history, family-owned values, and dedication to providing exceptional sales and service have made it a trusted and highly recommended choice for Ford customers in the region.
I had my truck inspected here, the service was fast and convenient, I was able to drop my truck off and go do errands with my wife, we were done with our errands around the same time my truck was ready to be picked up.
September 2024
Had inspection and emissions done on my Bronco. They also took care of a bulletin on the wiper motor. Fast check in work done in reasonable amount of time. Had enough Ford pass points to pay the tab! Great job, nice building.
September 2024
Always great service! They keep my vehicles running smooth!
