“Their customer service is great. I spoke with Karen who helped me with patience efficiency and friendliness. Karen helped me solve my last minute moving logistics problem . I can’t say enough good things about her.”
“I haven't moved my stuff in yet but so far everything seems to be great. I have paid my 1st month and had no problem renting a unit. Contacting on phone was hard but online went smooth.”
“I sold my 5th wheel camper camper that I stored at your facility. The new owners removed the camper from my storage spot. I talked to Gaby about closing out my account with Foward Storage. Gaby took care of everything, she was a pleasure to talk to and help me out!! Thank you Gaby!!!!”
“Andy who is as I understand it, is the overseer of all things Wallenpaupak self-storage, had helped me make arrangements over the phone from Philadelphia. As I am self-imposed restricted from too much internet activity. Sounds insane for the amount of personalized on here for updating different places. But I think it's ruining our country. Well, with the help of our people, that are allowing it to...... I digress
I instantly felt like I knew him,well. By the time I was off the phone with him I felt I had a friend where I was moving to next. And made me feel actually, quite reassured about the area, and the people who I would find here being friendly. Which also has not been found to be lacking.
Great prices. And after my first time at my unit having left it unlocked thinking it was locked I received a call from andy, making sure I was aware of it which I wasn't. I wasn't anyway inclined to rush over immediately finding out that I had basically locked at 6 in open at my storage unit. Feeling that the area, perhaps naively, was the kind of place where everything would be okay even if it was left completely open. (Not that I'm recommending it or going to be trying that out, the weather alert of course)”
“This self-storage facility is a true gem! Versatile storage options (they have a big warehouse for my boat storage), clean units, and exceptional customer service from Andy. Love them!”