The Dime Bank is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the warm, attentive, and professional approach of the staff, who take time to explain everything and find solutions for their needs. The bank values its customers and treats them with respect, making them feel valued. Whether opening a new account or addressing questions, the staff is knowledgeable and responsive, often going beyond expectations. Overall, The Dime Bank is a trusted place where customers feel cared for and confident in their banking experience.
Our neighborhood bank provided good old-fashioned service when the large on-line institutes made promises they couldn't keep. Thanks to The Dime Bank, and especially Alisha Peets, for providing hometown service and helping us out of a bind. Learned our lesson, should have come here first. Thank you.
July 2025
Alisha Peets is the manager at the dime bank in Greentown. Out of all the branches she is the nicest and most helpful person. Alisha goes out of her way to help you when you need it. One reason why I still use the Dime bank.
February 2025
New to the area walk in to inquire about opening an account. Staff was friendly and helpful with a smile, I was refer to sit with Alisha she then assist me in opening new account she was very nice and professional explained everything to me I'm happy to do business with them.