Staff are courteous. The hours of operation could be better ie: closed at 5pm weekdays, most people work till 5p not convenient. The corp changes proceedures and requirements regularly, this causes confusion to customers and slows transactions.
August 2016
After years I being unhappy with Susquehanna, then BB&T, I finally switched to Halifax Bank (called Riverview now) and am so happy I did!! I recommend banking at Halifax, and recommend staying away from BB&T.
March 2016
I was a little hesitant when Susquehanna Bank switched to BB&T but everything was a smooth transition. Very friendly staff and and banking with them has been a pleasant experience. Only complaint so far is they aren't on Android pay or Samsung pay yet.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.