Truist is described as the best bank some customers have ever dealt with, noting the entire staff is professional, personal, and caring. Reviews highlight specific employees who are considered definite assets for their professionalism and for going the extra mile to help clients, which leaves customers feeling relieved and very thankful. The bank is currently adjusting services for health and safety, with measures like drive-thru only teller services, in-person visits by appointment, and enhanced sanitization at some locations.
Had a great experience here at the Hanover branch of Truist. Jordan was very knowledgeable and a pleasure to work with. Thank you!
September 2025
Thanks to the efforts of both Jeff and Jordan, I was able to secure funds from a deposited check four days early in order to make a very important payment. My deep appreciation for their hospitality and customer service!
February 2024
Best bank I've ever dealt with the entire staff is professional and personal, they care about you!! No issues 5stars
