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“I really enjoy visiting the North Hanover branch. The team there is wonderful and very friendly. Barbara is awesome, she always makes time for me when I need help with my banking needs even on the busiest of days.”
“The staff at this branch are top notch. Barbara, Toni and Logan are the best. They are professional, friendly and efficient. Such a breath of fresh air, customer service matters.”
“Experienced Tellers always are pleasant and professional. It is a pleasure to chat with them after my transaction. They take great interest in their customers.”
9AM - 12PM
402 Eisenhower Dr, Hanover
Banks
“Thanks to the efforts of both Jeff and Jordan, I was able to secure funds from a deposited check four days early in order to make a very important payment. My deep appreciation for their hospitality and customer service!”
9AM - 12PM
1345 Baltimore St, Hanover
Banks
“The staff were really helpful and trying their best to answer all our questions (Shout out to Adam and Darlene)! We would definitely come back shall we need anything since I know we have a reliable team there!”
“There were 3 ladies that made my day!!!! I was in a situation I needed a new Debit card. They went over and beyond to help me!!! This is why I love MT Bank!!! Very professional, with a touch of laughter and realism you don't get at other banks!!! You ladies know who you are!!!! Thank you again!!!!!”
“Member's First on Baltimore St. is, and has been, a great find. For 5+ years we have partnered for a quality experience. Jared is my go to guy. He and the staff provide a friendly, caring atmosphere. Recommending Member's is a "no brainer".”
9AM - 12PM
1275 Baltimore St, Hanover
Banks
“Went today to set up a new account. Very easy to do. Justin M. was very friendly, took the time to explain everything in detail, and was patient with my toddler. He gave my LO a toy which my LO was/ still is very excited about. His help Definitely made the process alot easier exp with a LO around”
“Helena and Abigail were wonderful. Kind, attentive and knowledgeable. Not pushy but very informative. Made opening my accounts so easy. I look forward to baking with them.”
“Been with this branch for 6 years, never has a problem. Worked with Cindy with any changes I needed to make with my accounts. Very knowledgeable and friendly! Will recommend!”
9AM - 12PM
61 Wilson Ave, Hanover
Banks
9AM - 1PM
453 Eisenhower Dr, Hanover
Banks
“I had to file a dispute after my card was compromised and was being used in transactions all over the country. After my local branch told me that I would have to make an appointment and wait a week, I called this location, and they said that they were busy but would make sure to see me as soon as I could get there to cancel my card, get a new one, and start the dispute process. This ended up taking quite a few attempts as it appeared that the chip on my card had been used at these locations, and therefore the higher powers at PNC had determined that I must have been present and had done the transactions myself. Alexis and Kacey at this location took the time to look at the transactions and determine that there was no way that I could have been in Texas buying a gift card and then in Ohio buying a gift card twenty minutes later. As the higher powers would seem to see that the chip was used and write it off as a legitimate transaction, Kacey and Alexis had to keep filing disputes and working whatever magic they did to get somebody to look actually look at it and use logic as we had. They checked on the status of my disputes every day and called me any time there was any sort of update whether it be that it was denied and that they were going to have to tweak their approach and try the dispute again or that several of the disputes at a time were being refunded. Through what I would describe as their indomitable diligence, Kacey and Alexis were able to recover all of my money, even inviting me back to the branch to go over every transaction and make sure it was all accounted for.
I've never left a review for anything before so hopefully someone can get through my essay ad see that they truly went way more above and beyond than I expected or even thought was possible.”
“The very least I can do is recognize and thank Leah Rinaldi at the Hanover branch. I feel she went above and beyond for me when she didnt have to.
I had a less than favorable experience with a car dealership where I was told I was approved for financing, signed a contract and left with the car had it for over 10 days only to later be told I dont have financing by Belco. Curious about what happened and stressed I contacted both the dealership and Belco. The dealership was no help at all and in no hurry to get things done. I contacted Leah through email after submitting pay stubs in this way. Asking if she could take a second look to see what's going on. I feel she took an entire Thursday to help me out, between communicating with me, investigating the loan, contract and speaking with the dealership herself...who was again not very helpful. Leah was able to find the mistake, get it corrected, and get me instant approval. all through email and a 10 minute phone call without ever having to leave work or take time out of my work day. I believe she went out of her way and above and beyond to get this straightened out for me and I appreciate everything shes done. I've never had the help, service and attention that she provided anywhere else before. She was awesome. Thank you again.”
9AM - 1PM
1416 Baltimore St, Hanover
Banks
“This is a wonderful branch! The tellers are always helpful when I need to look up my account. The Branch Manager is wonderful, always looking out for my account and things I can do to make my life a little easier! She is genuine and my kids who are 9 and 6 love going to see her! I highly recommend this location!”
9AM - 12PM
105 Dart Dr, Hanover
Banks
“Been dealing with this bank for 47 years and always got treated with respect. I had a issue and needed some tax papers and Erica was so helpful, quick, efficient and very welcoming and solved issue in a short time. Very professional.Great job, would recommend to anyone.?”
9AM - 1PM
201 Dart Dr, Hanover
Banks
“I been a customer for 5 years I think ... But the lady that helped me open an account is no longer there. I personally never had any issues. They offer another ATM at CVS for the guy that said it was out of service 115pm on a Saturday. I'll know more after talking with them about mortgages.
Most of the complaints I see that are 1 star aren't completely the banks fault ?. The person that tried to deposit a family members money inside? Why not just use the ATM lol”
9AM - 1PM
675 Carey Ave, Hanover
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“Evelyn was benevolent, intelligent, and more than helpful. She walked me through my transaction with grace and humor. I enjoy banking here, and adore the customer service.”