This CVS location is extremely busy, with long lines inside and at the drive-thru, leading some to call it the worst. The pharmacy is always packed and sometimes does not have what is needed, with medications occasionally on back-order. Phone calls are not answered in a timely manner, with one customer waiting on hold for at least 30 minutes. Some employees are described as rude, with one talking ill about a customer during a slow checkout. Not every employee has an answer to every question. However, other customers have never had an issue getting their medications and have used this CVS for years. Positive experiences highlight employees who are kind, patient, and helpful. One cashier was seen assisting an elderly gentleman to his car in a heart-warming act. Another employee was very kind, greeting a customer right away, showing available products, and carefully explaining processes. While very busy and sometimes understaffed, the store does have helpful staff.
