Metro by T-Mobile offers prepaid plans and 5G phones. The staff is described as friendly, helpful, knowledgeable, patient, attentive, and informative. They provide great customer service, walking customers through plans and assisting with choosing phones within budget. Staff also helps with troubleshooting and transferring contacts and photos to new devices, making the process quick and easy despite sometimes long visits. The location is highly recommended by customers who were beyond happy with their service.