Cell Phone Stores in Hanover, PA

“I finally decided to get a new phone after 8 years. I didn’t look forward to switching phones, as I was so used to my old phone and didn’t look forward to having to figure out all the differences a new phone presents. I was very fortunate to have Dustin help me get exactly what I wanted. He was very professional, pleasant, and patient as he explained in detail everything about my new phone. After he had set everything up for me, and answered my many questions, I left very confident and pleased with the whole experience. Then I had a problem getting my car to sync up, and he came out and spent even more time getting it set up with everything working perfectly! He truly went above and beyond, and I’m extremely grateful for his efforts and expertise. He worked with me quite a long time until I was completely satisfied that I knew how to fully operate my new phone with my car system. I highly recommend Dustin to anyone needing a new phone, or who has any questions or issues with their current phone or service. He was very kind, knowledgeable, and wonderfully helpful! Thanks so much for everything, Dustin!
Betty Davis”

“I dread the days I need to upgrade my cell phone or deal with utility companies. I went in Cellular Sales (Verizon Store), with the same mentality. And to my surprise, I was greeted at the door by Doyle and had one of the most pleasant, low-pressure, and informative experiences I've ever had. The store is very well maintained. And every customer that came in to the store was greeted with the door being held open and a genuinely welcoming hello. The store is ran very well and I highly suggest it to anyone looking for cell phone/ home internet needs.”

“After the week of customer service I had dealt with I was over it . I had already been to another store and talked to idk how many departments in customer service so I wasn't expecting much walking in today but we left pleasantly surprised. Rob and another guy were in the store when we got there but Rob was our actual sales person. They were both polite pleasant very knowledgeable and helpful. We left with everything we needed plus a better plan than we started with. Rob made everything as easy as possible plus he explained how to do a few things at home to make my life easier since I'm technology illiterate. This Will definitely be the store I use for everything from now on.”

“Our visit was a great experience! Greg gave us 100% of his attention, he took his time explaining all the options available to us and what was our best value for our circumstance. He went above and beyond!
Great customer service in my opinion!
Thank you!”

“Russel is Such an amazing person and worker he knows his stuff Has always been willing to help me with my phone plans and with upgrades to all of my phones!! I’ll always come into the store and he is always so kind pleasant and super helpful! I’d recommend any of my friends to him. Truly appreciate all his help!!”

“We came in to upgrade three phone lines, and Peyton was absolutely fantastic. The first two upgrades went smoothly, but during the third one the store’s internet crashed mid-transaction. On top of that, she had back-to-back customers walking in nonstop. Instead of getting flustered, Peyton jumped into action — she had multiple iPads going at once and rotated between customers to keep everyone moving and minimize wait times. Even when the systems kept going down (through no fault of her own), she stayed upbeat, calm, and incredibly professional. With all the technical issues she was dealing with, it would’ve been easy to get overwhelmed, but she handled everything like a pro. Her multitasking, positive attitude, and commitment to helping everyone efficiently were truly impressive. Customer service like hers is rare — Peyton is a huge asset to this store.”

“A lady named Lisa helped me with everything I needed even with a store full of people, that she was juggling to help. I was very impressed with her motivation to help everyone. Thanks Lisa!!!!!”

“Ordered some black Friday items, and could not come to get them during the pick up time established. I called the store and ask them if they could hold them, which they did. When I came to pick them up the person that answered the phone was polite and was able to answer my questions, and the person that brought the order to the car was happy and smiling and Baby it was cold outside! I have used their curbside delivery quite frequently, and have never been disappointed!”

“Service was quick and friendly. The gentleman that was there today was very helpful. Good deals and decent price. Lady working today she was nice and able to help my son with his phone. My son was able to get everything done within about 20 mins snd now he has wifi same price for 5 years.”