“Great local bike shop! Whether you need your bike tuned up, or just need to grab a new tube, it’s worth a stop in. Aside from new bikes and accessories, there is always a selection of used or consignment bikes to check out.”
“Very cool shop. A little pricey but great quality items! If you're a skater or a deadhead go check it out it's pretty awesome, and the staff are super nice and helpful!”
“I’m not one for hyperbole or giving 5 star reviews but my most recent visit, in particular, (and honestly all my visits over the past 20 years) absolutely warrants this rating. And since this isn’t a tipping industry this was the best support I could think to give. To start, the entire staff is attentive, polite, and helpful; all without being overbearing. On another level entirely is Dave, who is beyond reproach in his skill, knowledge, attention to detail, and willingness to perfect your equipment set-up. Not to mention his honesty and disdain for upselling. Add in Angel’s welcoming personality and that terrific Labrador and you couldn’t find a better place to do your archery business.”
“Outstanding customer service! I have been scoping out some kayaks for a few weeks now and landed on two they had available at the Hanover store. I called ahead to confirm they were in stock and spoke with a friendly, efficient, and professional employee. I came to the store to buy them and was incredibly impressed by every employee I encountered. The customer service was modeled by the store manager who was so friendly, personable, professional, and helpful. In a world where customer service seems to be a dying art, it is certainly alive and well at the Hanover, PA Dick's Sporting Goods!”
“Today was my first time visiting this establishment. I came looking for a specific rifle that hasn't been too easy to find. Everyone there was very welcoming and friendly and they had what I was looking for. I must say that Paul is a wealth of knowledge and really took his time to make sure my new rig was set up to my liking. We had a great discussion on how to get the full potential out of my rifle and I enjoyed conversing with him very much. Please let him know that I really appreciate his patience and that he made me an extremely happy customer. Thanks”