Victra, a Verizon Authorized Retailer in Hanover, PA, is known for providing friendly and helpful service. The staff, including manager Amanda, is knowledgeable, patient, and caring. Customers appreciate their assistance with various devices like phones, tablets, and wearable technology, as well as accessories and device protection. Many reviews highlight the staff’s willingness to help, whether fixing phones or offering support for device issues. Amanda, in particular, is praised for her excellent and attentive service, often going above and beyond to solve problems. Despite limited options in the North Hanover Mall, the store’s team consistently delivers a positive experience. Overall, Victra aims to connect customers with technology in a trustworthy and enjoyable way, making it a recommended place for those seeking quality customer service and device support.
This store is AMAZING !!!!! They really care about you !!!! There not paid commission salesman like other places..
March 2024
I've been there a few times and each time they were nice, helpful and got what ever was going on,, fixed for me..
November 2023
Amanda the Mgr was excellent. My phone got lock and I was enable to unlock it, due to password issues. I finally bought a new phone. I would highly recommend her to anyone. It was a great experience.
