Visionworks Gateway is a leading optical retailer offering eye exams for adults and children, glasses, and contact lenses. Reviews highlight a great experience with customer care, noting the staff as very nice, friendly, helpful, and knowledgeable. Customers felt well taken care of and not like a number, with specific praise for how the team worked well with children and set minds at ease during exams. The service is described as thorough, with no problems getting new glasses or free fixes for older ones. Many appreciate the new technology and plan to return for future needs, confirming it as a great place for optical needs.