AAA Central Penn provides travel, insurance, and automotive services to its members. Reviews highlight generally positive experiences with efficient and professional roadside assistance, including battery replacements handled by friendly and competent technicians. Members describe the staff as helpful and ready to make travel adventures memorable. While one member reported a long wait on the phone, service arranged through the app was effective. The club is noted for resolving administrative issues, like a club transfer, efficiently. Overall, service calls are handled professionally, with technicians praised as ambassadors and a credit to the organization.
I’ve been waiting 4 hours for a locksmith. Multiple calls to roadside assistance and dispatch ended up with long hold times and disconnected calls. I can’t get through to anyone. Not sure the membership is worth it.
July 2024
I've never had an issue with AAA before but last might I called and waited for an hour and no one answered. I used the online app and got someone to come out. My only issue with the app is that I wanted the car towed to my house and there was no option for that. I got the car home and got it running again.
January 2024
Very helpful! Needed to change address that put us into a different AAA Club. Former club was NOT at all helpful although the change should take place on their end - series of forwarding and phone tag until I was disconnected. Central Penn took care of it for me in a single call.
