AAA Central Penn provides travel, insurance, and automotive services to its members. Reviews highlight generally positive experiences with efficient and professional roadside assistance, including battery replacements handled by friendly and competent technicians. Members describe the staff as helpful and ready to make travel adventures memorable. While one member reported a long wait on the phone, service arranged through the app was effective. The club is noted for resolving administrative issues, like a club transfer, efficiently. Overall, service calls are handled professionally, with technicians praised as ambassadors and a credit to the organization.
It is very difficult to actually reach anyone at this office by phone. I'm not sure why, since other AAA branch offices pick up calls or respond quickly to voicemail requests for a call back. I understand why this office is now rated 2.7 out of 5. I guess they're not interested in making any changes to improve their rating.... read full comment
January 2026
Called AAA for locking my keys in my car. In 20 minutes, Al from H&S towing was there to unlock my car! We had a nice chat, and my car was unlocked in a few minutes.
November 2025
Fast and friendly service. If you dont have AAA you should get it.
