“Blackburn’s customer service is extraordinary. A complete 180* from my previous supplier.
I had an issue and called. The staff is anxious and happy to help. He hooked me up with Tony, who called me back within minutes. Since I am an hour away we turned it into a FaceTime call so he could see the machine and mask fit so he could help right away. He even called back the very next morning to check on me. You don’t see customer service like this very often anymore.
I highly recommend Blackburn’s. The customer service is the best I’ve ever experienced and I have been wearing CPAP for 3 decades.”
“Mark evaluated me for a Mobility Chair and delivered the most amazing chair today. It is incredible responsive, and fits me like a glove. It turns on a dime and fits through my narrow doorways. I give him 5 stars for his great service and attention to detail. And this chair glides. It is awesome!!!”
“Today I picked up my new ResMed 10 CPAP unit. George List was the therapist and did an excellent job discussing my needs, the unit and any issues with I was having. George called Andrea in the supply area. She was very personable, and helpful to make sure they could fulfill my mask request. Thanks to George and Andrea for a pleasant experience.”