This M&T Bank branch is known for its helpful and professional staff, who work quickly to solve customer problems and make visitors feel welcome. Customers appreciate the friendly and respectful environment, with employees like Alicia and Amelia providing excellent service, often going above expectations. The branch is clean, presentable, and easy to access, making it convenient for customers to open accounts and handle transactions efficiently. Many praise the staff’s dedication, noting that they work better than some larger, well-known banks. Customers also value the minimal requirements to open accounts and the same-day availability of funds. Overall, this branch offers friendly customer service, quick solutions, and a professional atmosphere, making it a highly recommended place for banking needs.
Nice employees, just one of them was a bad apple or maybe they were just in a bad mood all good, Other than that customer service is nice and good. My family just had some issues with the cards in the past of them not receiving it in the mail, or delayed, hopefully that could be worked on. other than that 4.5/5 stars!
January 2025
Very helpful employees and work fast They value your time and trying to do their best to solve your problem. Believe me they work much better than some famous and global banks around here.
June 2024
I was in today to change some personal information associated with my account and Alicia was very helpful and she got me in and out in a professional and timely manner! Would recommend this branch and her personally!
