This Rite Aid location is consistently described as a clean, neat, and well-stocked store. Customers find the staff to be wonderful, consistent, helpful, polite, courteous, attentive, and professional. The pharmacy, in particular, receives high praise. The pharmacists and pharmacy associates are noted as being excellent, kind, patient, and customer-oriented. They answer questions and concerns thoroughly and patiently without being patronizing or rushed, making customers feel their concerns matter. They work diligently to resolve any issues, such as medication shortages or form inaccuracies, as quickly as possible. The associates are commended for handling difficult situations with grace and patience, even when faced with belligerent and inappropriate customer behavior. They repeatedly attempt to help, explain processes, and de-escalate situations while remaining helpful. Customers report being satisfied with the process of transferring prescriptions and find the employees accurate and communicative, often smiling and offering clear greetings. While one issue was noted with phone calls to the pharmacy being disconnected, the overall experience is highly recommended. The store is viewed as reliable, with a staff that is consistently excellent and dedicated to providing helpful service, making it a preferred pharmacy for many.
Excellent customer service in the pharmacy and upfront very nice people.
January 2024
Clean, well organized store with helpful staff and attentive pharmacists.
September 2023
Cheapest place for my prescribed medicine but usually out of it. I get attitude from employee at drive thru for them not having medicine that I need that I can only get prescribed 24 hour in advance or they cancel my order without a call or email notifying me of cancellation
