Sally Beauty is a popular hair and beauty supply store known for its wide range of products and helpful staff. Many customers express satisfaction with the service, highlighting the friendly and professional demeanor of employees. One customer noted that an employee provided a thorough explanation on how to lighten hair, showcasing the welcoming spirit of the staff. Another reviewer shared a positive experience while picking out hair color, complimenting the assistance received, which resulted in a beautiful hair transformation. However, some customers have raised concerns about the accuracy of advice given by employees. One customer reported receiving incorrect guidance on hair bleach, which could have led to serious issues if not caught in time. While most experiences at Sally Beauty are positive, this incident highlights the importance of knowledgeable staff in ensuring customer safety and satisfaction. Overall, Sally Beauty is appreciated for its product selection and friendly service, but there is room for improvement in ensuring that all employees provide accurate and safe recommendations.
Holly (@ 1794) gave my mother and I the most professional explanation of how to correctly lighten my hair. She had a very kind and welcoming spirit!
February 2023
Went in on Friday 1/13/23 in the am, and the lady,(who's name I didn't happen to get) was super nice she helped me with everything I needed and I love the results!!
August 2021
Shelves were kind of bare in some spots, but the employee was knowledgeable and was able to help us find substitutes.
