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“I have been here a couple of times and the staff are very friendly and helpful. I had a huge box that needed more securing and the guy taped my box up really well. He also found the perfect box for me to send a small item back to Amazon for a return. I appreciated his patience and helpfulness with my packages. He was very quick and efficient.”
“Print with them even if you have to drive a little farther out of your way to go there. It was so easy, all I had to do was email them and they respond so quickly! They answered my questions very patiently, and helped me figure out what I was looking for. I got my prints quickly after. You can trust this place to get it done right.”
“I stopped by this UPS Store to drop off an Amazon return. The store was clean and organized, and the staff was friendly and helpful.
The only downside is the parking, which can be a little difficult depending on the time of day. Other than that, the drop-off process was easy and convenient.
Overall, a good location for Amazon returns and shipping with friendly service.”
“I had the occasion to visit the UPS store to return an Amazon item and I had the wrong QR code. Neel was very helpful, advising me how to get the information needed to make the return. He was extremely pleasant and I was so appreciative of his help.”
“The customer service is impeccable!!! It feels so good to go somewhere for a service and actually receive quality service from awesome people! They are extremely helpful and knowledgeable about the products and services offered! Theresa C. (The Manager) is absolutely great at her role. She jumps right in when she hears a problem or concern and handles it! She backs her staff and follows through on what she says! I've gotten spoiled going there! My packages were getting delivered across the street to an apartment building when they clearly were addressed to the UPS STORE. She actually took the time to retrieve them. She explained she would look into it and she did! I've seen nothing but Team Work when I've gone and that is something to be valued! One Band One Sound! Thank you all for a job well done!”
“Very helpful and kind people working there. Have been there for many years. They have passport and notary services. They have incorporated self scanning to decrease lines for simple returns with QR codes.”
“Outstanding customer service! We have used an array of services at this store (fax, notary, Amazon returns, etc.) and each staff member is always helpful, polite, hardworking and efficient! Highly recommend!”
“Does fantastic printing. Highly recommend for anything like yard signs, stickers, flyers, and mailing. I used them as well for business cards and did a fantastic job”
“This is a great small business. The owner is very friendly and professional and nice! I was able to ship stuff out here for my online store and I get all of documents notarized here. Anything you need to ship come here they’re better than the other shipping companies.”
“The new employees are nice, but it takes so much longer every time I go to ship packages. I miss the guys that were there before the revamp! They were the best! Bring em back!!”
“I have visited this location twice and both times I was served by a very kind young lady by the name Shaire. She has always been so helpful and goes above and beyond. She exhibits true customer service and it shows that she's not only knowledgeable about her job but that she loves what she does. Thank you Shaire”
“Great service. They organised for my print to be unframed, packed in a a tube and shipped to London quickly and for a very reasonable price. I highly recommend this company - especially for shipping artwork internationally.”
“Every time I go in there they always say good morning or good afternoon they always say thanks for coming or have a good day. even when I'm returning my package myself,not utilizing an employee. And the music that they play there is very relaxing.”
“Very popular UPS location. Long lines here always. But employees very efficient. Good people work here. I don't understand why there were so many bad reviews. Ao i'd lije to share i had good experience with Amazon returns. Wish it's open on Sundays too”
“Excellent customer service even with the horrible program that they now have to use to pay for your mailbox. Old program was better. They always take good care of me and my needs. Thank you so much.”
“I come to this UPS Store regularly for my Amazon returns and drop-offs. The process is usually quick and easy, and the staff members are always friendly and helpful. The manager is very nice, and the store is usually clean and organized.
One thing I really appreciate about this location is how they handle small packaging issues. I’ve been to other UPS Stores where they charged me just to add a little tape or take care of something minor. At this location, if you don’t have exactly what you need, the staff usually tries to help and explain the most affordable way to get your package taken care of instead of automatically charging you for everything.
Overall, I’ve had a consistently good experience here. It’s a convenient, dependable location with friendly service, and I appreciate that they try to help customers without making simple returns more expensive than they need to be.”
“I needed to return a package. I ran into a drive named Blue out and about and asked if he could swing by and grab it from my office. He followed me back to my office and took the package. Blue saved me a trip!”
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“Had an excellent experience working with Andrew Griffin from the UPS store. His expertise and customer service is stellar. He helped design and printed yard signs for my business and I couldn't be happier. While I may have used AI for the initial design, Andrew went the next step and created something truly special. AI can't replace AG!”