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“first of all...trying to contact Xfinity /Comcast via their byzantine phone protocol is second only to having root canal. Maybe worse. But, because I live so close by the Havertown store, I just go there with any problems or issues. The friendly staff there is quick to get me to a solution, whether there or via a technician visit. The waiting area is pleasant, the wait time is whatever it is, but always ends with problems resolved. Been with Comcast since it was PRISM...Go Flyers!”
“Zach was great he was patient and kind. He went above and beyond to make sure I was able to get what I needed. The store manager Nate was kind and helpful as well.”
“Oh wow I love this place they could eat get me with a new phone in my price range so offered to fix my phone and did just that. I’m soooo happy .the guy at the front was very helpful and we had open conversation while I waited to. Very friendly helpful and affordable.”
“Tanisha Robinson is very professional and is an exemplary customer service representative! She is quite knowledgeable about the Xfinity system and gives detailed explanations that are easy to follow! She has a pleasant personality and represents Comcast well! I worked as a customer service representative at Comcast during the early '80s when the company was only in Lower Merion, PA. Tanisha definitely reflects the high level of service that we were trained to demonstrate!”
“Store is under new management and the new manager Alfredo is amazing. Went in to upgrade all lines on my account and he listened to what we needed and took care of us with all new phones and some tablets. I do t feel like I was being taken advantage of or pushed into anything. Been in there many times and this was the best visit we had. Will definitely be back and reccomend this store to all my people.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“Came here because my wrong phone got suspended. Was a little confused why the wrong line was suspended. One of the managers Corrie helped me to restore my line and suspend the right number. She was extremely helpful and kind. She also helped me with getting approved for a credit account with tmobile. I was approved and hype that I can build my credit even more by using the card to pay my phone bill. I will definitely say this was by the far the best experience I had with any Tmobile rep.
I even got me the free watch offer as well.”
“Michael provided outstanding customer service at T-Mobile. He was patient, friendly, and genuinely kind. He didn’t rush me and made sure I understood all my options. It’s rare to meet someone who truly cares about helping customers the way he does. Thank you for such a smooth and pleasant experience!”
“Bianca helped us quickly and thoroughly, she was so friendly. We were transferring phone data so we took up some time but I could see how quickly the other workers helped get customers in and out. I will absolutely go back to this location.”
“Emmanuel, the sales representative was excellent at helping me with what I needed done to set up my tablet and making sure that I was happy with the service. Thanks”
“It as a pleasure to have assistance from Jenny. She was very informative and transparent with the terms of my new plan and the deal for my new phone. Much more helpful than the app or website a thousand times over.”
10:30AM - 5PM
8 N Lansdowne Ave, Lansdowne
Internet Service Providers
“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“I went here with a friend who was getting internet service. The guy helping her made everything so easy I think his nametag said “Po” the whole staff that was working today at 3pm was fun, amazing customer service, overall great vibe. If I was a T-Mobile Customer, I would definitely go to that location for any needs.”
“Felicia provided an outstanding experience at T-Mobile. She was professional, patient, knowledgeable, and genuinely kind throughout the entire process. She took the time to make sure everything was handled correctly and that I understood my options without ever making me feel rushed. Felicia is exactly the kind of person who makes you feel good about choosing a company. T-Mobile is fortunate to have her on the team. Thank you, Felicia, for such exceptional service!”
“I can’t say enough good things about this team! They make IT feel easy. Anytime we have a question or issue, they respond quickly and take the time to explain things in a way that actually makes sense. You can tell they genuinely care about their clients and go above and beyond to keep everything running smoothly. It’s such a relief knowing our technology is in good hands. 1000% recommend!”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Want to give a quick shoutout to Josh for helping me with an iPhone trade in. He was so incredibly welcoming and personable. He took his time with me and answered al my various questions I had, going back and forth to help me feel like I made the best decision for my personal needs. While I recognize ultimately this is a sales position, I found him to be warm and kind, making it feel like a positive experience in a way that often times sales experiences don't ever feel like. Thank you Josh!!!”
“Excellent and patient service. Informative and willing to walk you through issues if any are difficult to work out through verbal instructions. Andrew was excellent!”
“Came in to do an upgrade and it was super quick and so easy. Very friendly and Willing to help set the new phone up. Will come to this location now on. Thank you for all your help”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“Had the best and most efficient service provided to me by Alante when I came in last week. He was so patient, kind, and answered all of my questions even when I thought I was nagging. When I used to have verizon I always felt like I was getting scammed and they were always trying to get more money out of me. Alante helped me by expressing T mobiles great deals and hooking me up with a plan. Please give him my thanks, he’s awesome !!”
“There is a rep name christopher. Hes an outstanding employee everytime i come with my phone needing help hes right there to assist me always taking his time. This guy deserves his own store. His ability to take the time out with each customer and thoroughly go through each step. Its hard to find people like him in this world. Get this man a raise”
“Just a great place to see a game. This was rink 19 for me and I enjoyed it. The fans were awesome. But odd that it is close to downtown Philly but you still really need to drive. Also one of the top 5 team stores I have been too. Excellent”
“I would like to thank seth and nyy for all there help and excellent service without them I would still be lost with service I appreciate everything they did for me they need a raise”
“John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended”
“Great experience at the T-Mobile store on 34 Chestnut Street. Greg was very helpful, polite, and made the process of switching from a family plan to an individual line smooth and stress-free. Really appreciated his help with the T-Mobile call center as well. Thank you, Greg!”
“Just went in today to add a new line ended up leaving with a new iphone and goodies. Verizon had a lot to offer me today but even better was the workers. Shoutout to James, Dionne, and Kurt they all helped out so much. They took their time with me, answered all my questions and worked as a team to figure out all my issues. I’ve never been one to call tech savvy but I left today with so much more knowledge about my phone and plans that Verizon offers.”
“Awesome customer service who tries to go above and beyond. Literally no waiting time every time I visit. They really take time to understand your queries and help resolve quickly. Awesome tech support. Great ambience, liked charging station and waiting area!”
“Super attentive quality of products that offer a good signal all the time, even in other states it works optimally. More than convinced that it is one of the best companies today for quality of service. Very important, the plan to pay never varies.....”
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“Austin was a great help and andsweredall my questions! Thank you so much for such a polite and great service. Highly recommend this verizon. Names was super nice as well”