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“I would like to give a high rating for Felicia, the representative who assisted me with my phone issue. My phone was stuck on a black screen and I was unable to resolve it on my own. Felicia responded quickly, stayed calm, and provided clear and effective steps that helped me get my phone working again in a short amount of time.
Her support was especially appreciated because I was on my way to work and feeling very stressed about the situation. She was patient, professional, and very helpful throughout the interaction. I truly appreciate her assistance and excellent customer service.”
“Zach was great he was patient and kind. He went above and beyond to make sure I was able to get what I needed. The store manager Nate was kind and helpful as well.”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“Oh wow I love this place they could eat get me with a new phone in my price range so offered to fix my phone and did just that. I’m soooo happy .the guy at the front was very helpful and we had open conversation while I waited to. Very friendly helpful and affordable.”
“Tanisha provided my family with EXCELLENT customer service! I brought my uncle in to discuss lowering his bill & exchange old equipment. Tanisha was so thorough, explained the details to my Uncle and even moved closer to him when she realized he was turning up his hearing aid. Thank you Tanisha for being so kind and helpful.”
“Christine T on saturday night 2/14/26 was an asbolute angel of customer service. Went above and beyond to calmly help me untangle a disaster of a broken phone and need to upgrade. Bless her.”
“I have always experienced great customer service. I wasn't a regular at this location. I only went for a specific reason when I was in the area. Yesterday, the staff every last one of them were thorough and helpful. I truly appreciate the fact that the staff went above and beyond so well and with such a positive demeanor. I would highly recommend this location. T-Mobile should pay these folks extremely well and/or give out bonuses to these folks! Seriously!!! They represent the company so well.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“Michael provided outstanding customer service at T-Mobile. He was patient, friendly, and genuinely kind. He didn’t rush me and made sure I understood all my options. It’s rare to meet someone who truly cares about helping customers the way he does. Thank you for such a smooth and pleasant experience!”
“It as a pleasure to have assistance from Jenny. She was very informative and transparent with the terms of my new plan and the deal for my new phone. Much more helpful than the app or website a thousand times over.”
“I went here with a friend who was getting internet service. The guy helping her made everything so easy I think his nametag said “Po” the whole staff that was working today at 3pm was fun, amazing customer service, overall great vibe. If I was a T-Mobile Customer, I would definitely go to that location for any needs.”
10:30AM - 6PM
8 N Lansdowne Ave, Lansdowne
Internet Service Providers
“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“I can’t say enough good things about this team! They make IT feel easy. Anytime we have a question or issue, they respond quickly and take the time to explain things in a way that actually makes sense. You can tell they genuinely care about their clients and go above and beyond to keep everything running smoothly. It’s such a relief knowing our technology is in good hands. 1000% recommend!”
“My daughter and I had a tremendous experience on 5/22/26 at this T-Mobile Store. This is a very complicated story but was resolved with our 110% satisfaction. My daughter needed to switch her Verizon account and added to my T-Mobile account for several reasons. Previously, she was on her daughters Verizon account but it was becoming too expensive and for several other reasons.
We were extremely fortunate to have Lindsi W. as the agent who handled the changeover. Lindsi handled all the roadblocks that prevented that switchover to an additional line to my T-Mobile account. She managed to get in touch with my granddaughter to get the Verizon account number (she was the account holder), and the PIN necessary to do the change. Previously, I tried doing all of this on the phone but was told it was literally impossible to handle without personally visiting a T-Mobile store.
Lindsi spent about 1 1/2 hours making phone calls, getting information, and ultimately completing the changeover from Verizon to T-Mobile. She was extremely patient, very knowledgeable in all the procedures, and kept assuring us that she'd get it done. The customer service we received was amazing in all aspects. Lindsi is a true professional at her job and a very valuable asset to T-Mobile. A big shout-out to T-Mobile and especially to Lindsi for going above and beyond!”
“Hi Karizma was beyond helpful, kind, very patient. She provided excellent customer service to me and my woman. She is the go to person. I mean you can't go wrong with her. Karizma thank you so much.”
“I went to the T-Mobile store located on Fox St. in Philadelphia, PA and had some issues with my phone. The manager in the store was very helpful and patient. She guided me on the phone with customer care and explained things thoroughly. I really appreciate her.”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Excellent and patient service. Informative and willing to walk you through issues if any are difficult to work out through verbal instructions. Andrew was excellent!”
“There is a rep name christopher. Hes an outstanding employee everytime i come with my phone needing help hes right there to assist me always taking his time. This guy deserves his own store. His ability to take the time out with each customer and thoroughly go through each step. Its hard to find people like him in this world. Get this man a raise”
“first of all...trying to contact Xfinity /Comcast via their byzantine phone protocol is second only to having root canal. Maybe worse. But, because I live so close by the Havertown store, I just go there with any problems or issues. The friendly staff there is quick to get me to a solution, whether there or via a technician visit. The waiting area is pleasant, the wait time is whatever it is, but always ends with problems resolved. Been with Comcast since it was PRISM...Go Flyers!”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“Went in the store with an issue and left out satisfied with the solution. The guys, O and Seth provided amazing customer service. I would recommend them helping you if you visit.”
“Isaac was amazingly patient and kind and capable! He was able to help fix my phone and didn’t try to upsell me rudely. He multitasked with other customers while remaining patient and fixed my problem fast! When you come in ask for Isaac and Isaac only. Oh and he’s extremely handsome”
“This place is a life saver. My daughter's wired headphones broke on the way home from school. We stopped over to see if they had the type she needed. There was about 4 or 5 people in front of us. He greeted me and asked what did I need help with? I told him the kind and he said he'd check. He checked in a few more people that wanted to pay their bill. He came back with the correct headphones which brought a smile to her face. We were in and out in less than 10 mins. They prevented a total meltdown. Thanks.”
“Just a great place to see a game. This was rink 19 for me and I enjoyed it. The fans were awesome. But odd that it is close to downtown Philly but you still really need to drive. Also one of the top 5 team stores I have been too. Excellent”
“Had the best and most efficient service provided to me by Alante when I came in last week. He was so patient, kind, and answered all of my questions even when I thought I was nagging. When I used to have verizon I always felt like I was getting scammed and they were always trying to get more money out of me. Alante helped me by expressing T mobiles great deals and hooking me up with a plan. Please give him my thanks, he’s awesome !!”
“The Comcast Experience is an absolute must-visit in Philadelphia! It’s a dazzling showcase of technology and artistry, featuring one of the world’s largest 4K ultra-high-definition LED displays. Visitors are treated to an array of spectacular visual shows, ranging from the enchanting holiday display to dynamic everyday scenes. It’s a free, family-friendly attraction that offers a unique and unforgettable experience right in the heart of the city. Whether you’re a local or a tourist, the Comcast Experience is a brilliant slice of Philly’s modern charm!”
“Colin MacKenzie from the K of P store helped me immensely on Saturday, 4/18. He spent 45 minutes online helping correct an unauthorized purchase of a Motorola cellphone and service from February. A marketer added the purchase without ever speaking with me.
Colin discovered the serial number for the phone was also sent to two other Xfinity customers previously. He also verified that the phone was never checked into the warehouse when received back on March 9, 2026.Colin deserves an incredible amount of credit for his service to me and Xfinity as a company.
Paul Scarafone”
“I'm usually in here more often than your typical customer,but they always help with whatever I need. I'm always satisfied coming here,my go-to boost store .”
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“Let me start with this name Dominic
Wow he was so helpful and knowledgeable very kind and made sure I had all the promotions please promote him to Managment position he knows how to interact with customers well a lot of ppl don’t know how to do that in today’s age I went in nervous about my phone situation and end up leaving with a whole tablet as well and lower internet price I literally hugged him for his generosity you rock Dominic thank you thank you I couldn’t thank you enough T-Mobile give him a raise asap ?”