Wayne Bank, particularly its Hawley branch, receives excellent reviews for its customer service. Staff members are described as extremely helpful, friendly, and knowledgeable. They provide great customer service for both personal and business accounts, making the banking experience smooth. Tellers are always smiling and thorough, ensuring all needs are met. Customers report being very thankful and not disappointed at all, often continuing to use the branch for all assistance. The consistent feedback highlights awesome, helpful service that customers love.
Felicity is very helpful every time I go in the bank. She helps me with all my transactions. She always knows what I want to do. She always has a smile on. Love the Hawley branch
June 2024
We love dealing with the Hawley Branch! They are awesome, extremely helpful and great customer service. For both personal and business accounts, we really like dealing with Wayne Bank.
February 2024
I called and spoke with Felicity multiple times and she was nothing shy of the best. So thankful for her making my banking experience smooth. Will continue to contact the Hawley branch if I find myself in any need of any assistance. Nothing but the best customer service. Love this bank!!