Verizon is a customer-focused mobile and internet service provider with a welcoming store in Hermitage. The staff, including employees like Tom, Michael, and Josh, are praised for their friendliness and knowledge. Customers appreciate their patience and willingness to help, often resolving issues quickly and efficiently. Many reviews highlight the excellent service, with staff members going above and beyond to assist without extra charges. Customers can visit the store for various mobile and internet needs or use online services for convenience, including in-store pickups and same-day delivery options. Overall, Verizon is recognized for its outstanding service and helpful team.
I had a problem with a cracked screen protector and a bigger problem with limited time to get it fixed. The younger Josh was able to have me in an out in a matter of minutes with a new protector. He as fast, courteous and professional. Really made an impact in a short amount of time. Kudos.
June 2024
I was having problems remembering how to use several apps and Tom came to the rescue. He was extremely kind and patient and made sure I understand how to use my phone in a better way. An excellent employee.
April 2024
Josh is the goat. Made the purchase of my phone so easy. Thank you
