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“I have gotten multiple screen repairs both Android and Apple products and this is the place to go. They repair and sell, so go check it out.
Clean and professional environment.”
“I was in dire need of a new phone and was looking for a new Samsung. I have been a loyal AT&T customer for decades and never consider going anywhere else for a phone. I called the Wayne, PA store and spoke with Edvard to inquire what would be the best replacement for my 5-year-old Samsung 10+. Got the info I needed and stopped in a couple days later. Edvard was the best, completely knowledgeable, personable and professional. I am a bit of a techno-idiot (due to my age) and Edvard was very patient and knew the products. Since I haven't bought a new phone in a while I was pleasantly surprised at how fast the info transfer was from my old phone to the new S25+. I was never a fan of auto-pay but that's how it's done today so Edvard set that up for me. If you are looking for a new phone don't hesitate to come to this store.”
“Hi,
I had an issue with switching my sim card from my broken iphone to s23 ultra ,and I was no longer receiving any text or sms from iphone users ,I went to main verizon store and they told me you should contact Customer service, I did but they couldn't help with it ,they send to apple they couldn't help me either, until I went to 24th and oregon verizon store ,The Boss Mr Lawrence
fixed my issue in a few minutes only,
I realy appreciate your help Mr Lawrence”
“These guys are the best. I took my phone to the Apple store and they told me that I needed a new logic board. Instead of paying $1000 for a new phone like Apple wanted me to, I brought it here. They fixed the issue in 20 minutes while I waited. Highly recommend. 10/10.”
“Place is amazing! My Samsung Galaxy laptop had a broken back hinge and I initially thought I’d have to get a new computer ($700 plus) as my warranty already expired. Easy was able to repair my laptop within a few days for a small fraction of the replacement cost!”
“I need to come on and share a quick story about how much associate Jovanni helped me. I got a new iPhone and transferred from ATT to Verizon-I was having such a hard time getting all of my info transferred over. Multiple calls to apple support, and att customer service left me so frustrated. I walked into the store one night, and Jovanni was the only one who figured out the problem. He was patient with me and even went to battle for me with a difficult ATT rep who was trying to make the process more difficult. That man knows what hes doing!”
“Makhii was the best consultant I have worked with in a long time! Patient, knowledegable, polite, offered suggestions. Makhii spent at least an hour with me while handling other customers and was really exceptional!”
“Bobby was great to work with. Having issues with your phone and getting a new one is never a fun process but he made the process smooth and easy. Would definitely recommend.”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“Both attended and manager on duty helped me immensely! Very pleasant and helpful all around the board! Next time I have an issue I'll be back to that store for any help I need, Big thank you to them!”
“Came to this location because I had issues with my eSim and was extremely frustrated with the fact I went over a week without any service with Metro PCS and having several reps fail to resolve the issue. But Soliman was able to fix the issue within a short period of time!! Much respect to him for being competent and understanding of my situation. That guy deserves a raise and a promotion, that’s my honest opinion!”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Darryl is a superstar. I’ve always had good experiences at the Verizon store in Newtown square, with Theo, and others in the past. The last two times my family and I went there, Darryl helped us. He not only helped us, he took the time to explain important details that helped us maximize our plans. One of the last times Darryl helped us, he wasn’t even making commission because it was a phone issue. He spent an hour with me and kept me relaxed when I was sure I had lost 12 years worth of pictures. He helped me figure it out and saved my iCloud backup data and all those pictures started flooding back into my replacement phone. No commission - just total professionalism. I gave him a bear hug! What a stand up dude! Theo was great too. THANK YOU DARRYL!!!”
“Aliza was fantastic at helping me get my phone traded in for the 16 which I have bought. She also was able to get me on a cheaper plan being 70 years old and advise me about free Internet that’s going on called 55+! she is a manager of many stores and she really knew everything that was out there!I feel very lucky to have gotten her when I went in the store. My friend Robert was also with me and we were considering possibly having a plan together and then getting free Internet so much cheaper than Comcast!”
“K.B. Was the man, hooked it up fast, I needed a phone obviously, and he came through. No salesperson perception, we're homies now. Go Birds. Go Birds. Go Birds.”
“I had the best experience at this AT&T. Tiff was the young lady that helped me she was super welcoming, knowledgeable, and patient my experience was super fast and efficient I even met with her manager who was also a pleasure I highly recommend coming here and having Tiff take care of you.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“They always give me great deals just got an upgrade last month and saved ALOT of money and the employees were so nice and so super sweet gave me a deal and a discount been with these guys for a long time best phone service I've had and my bill is very reasonable ????”
“They always have a variety of good merchandise to sell. I purchased some awesome face mask fb or my family, the eagles, Nike, and the black panther for children. Come to 48th and Spruce and check them out please.”
“I've had to visit this location for help transferring service from my old AT&T phone (purchased on Amazon) to a new one on two different occasions. The employees were extremely helpful, both times. Today Damon assisted me. He was knowledgeable and professional. I think he deserves a shout-out!! Thank you Damon!”
“After a number of issues with dealing with customer service over the phone and unable to make any calls from two phones. We went to our local ATT store and explained our issue. They were able to sort out the issues created by customer service and had us on our way in a short amount of time.”
“I needed a screen protector and case for my new phone. I called ahead and when I got there they didn't have the case (my fault for not specifying Pro vs. standard iPhone). They apologized and gave me the screen protector for free! Super-friendly and helpful - will definitely go back.”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“Thank you Noah, cricket wireless is blessed to have you as a POSITIVE experience with porting over my old carrier too cricket in customer services in great hard work for me in a (flawless experience) in customer service you provided me... Now October 11, 2023 my additional visit all went excellent as always you should be most proud of Mike and Ain't, 2 beautiful young men (they are representatives of gentlemen and scholars) kind and considerate and gracious you are very blessed ou cricket wirelessThank youNorman”
“Just wanted to say how great Joseph was . Even though we were there a long time , he was very professional and extremely helpful . Great service . Highly recommend”
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“Vanessa is amazing! She was very helpful with getting my mother a new phone and new number!! She had such great energy and we really enjoyed talking to her! She made our visit easy and pleasant! Thanks Vanessa!!”