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February 2024 by Henrietta Murray
They didn't have the car that I was supposed to get when I first arrived. They promised to have it the next day and they did. Car was clean and ready when I arrived.
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January 2024 by Damien Tengowski
They did a good job!
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December 2023 by Cassius Clay
Homestead location gets you in and out quickly, Nice Atmosphere, and Professional.
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November 2023 by Mike Reiss
Would rate zero stars if I could. They replaced our rented van with a car that only seated a max of 5 adults and didn't say anything until we got there. To fix the situation, they then sent us to another location they said had 4 vans, but when we arrived they had none, and said the first location didn't even reach out. This was booked weeks in advance.
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October 2023 by Theodore Peterson
Booked a car Friday to get to an important meeting on Monday, I get a call 20min before I’m supposed to pick up my car on Monday that they have NO cars.Do not rent here, they WILL screw you as hard as possible and offer no solution.
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September 2023 by Donna Frazier
I rented from this particular location for the first time even though I have been a customer of Enterprise for years. The young lady, Dana who got me signed up was very professional, pleasant and helpful. The car was clean and a pleasant ride especially since I was going out of town. Upon my return I knew to make sure the gas tank was where it was when I received it. I had difficulty at the gas station filling the tank up. I returned the car on Sunday after hours. So first thing Monday I called to explain what happened. No one answered so I figured they were very busy. Tuesday morning a very nice gentleman called saying he was returning my call. I was very happy because I'm a senior citizen and I was going to have take public transportation to the office. But I didn't have to do it and the young man said he waived the fee for the gas that was short. I will rent from this location again because I plan to go out of town next month. Thank you to the two young adults at this location for their excellent service.
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August 2023 by Jilly Aima
I've rented from this location 3 times and they are always friendly, accomodating, and professional.
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August 2023 by Michelle Jones
Friendly service. I choose to rent with them every time I need a car.
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May 2023 by Susan Brodak
Very nice and friendly staff at this location. Very convenient and always get a nice reliable car.
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April 2023 by Brian
It was very convenient for a place that provided a car on the spot and a great needed place for a rental car. In this day and age our financial burden affects the everyday person so renting a car can really help in all sorts of ways.From vacation to personal purposes or entrepreneurial It's the perfect place to go to and the staff is absolutely wonderfulA+
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December 2022 by Nicholas
I had an advanced reservation but come the time to pick up, my pick up. They did not have one available. I asked what other vehicles were available and they said they did not have anything available.When asking the manager Ty to look around other locations he indicated their systems do not allow that but he would give me phone # to call?In the past I have had Enterprise employees tell me locations vehicles were and they even driven me to personally. Ither this kid was being dishonest or company made foolish change in their operations. In addition to his lack of customer service he than continued to provide reckless excuses ? how it is the holidays fault in attempt to shift blame and his responsibility as a smart and organized leader of a business to order more inventory during seasons of higher demand. Why even have reservation? If you don't even understand the concept of customers making them? ?In any case, I have Christmas toys to deliver to girls & boys and no time to Dilly Dally. Literally just called their competitors and they had plenty of inventory which only supports this Tys guy not competent enough to be in management role of a branch.Merry Christmas to all!
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October 2022 by Chanler Taylor
Nice experience nice people great quality of vehicles
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September 2022 by Cynthia Jackson
If I can recommend any enterprise it will be this one! Lori ,Reese, and Ty you guys are truly amazing and understand people! Helped me through my almost two month struggle!Thank you!
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September 2022 by William Egan
I wish they had longer hours at this location, because if you work you're taking off to get your rental. Other than that they are nice to work with. Convenient location if you live nearby.
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September 2022 by Faisal AL-Haddad
Hands-down the worst enterprise store of all time Going there is waste of time, ruining your plans. Staffs are useless and paid for absolutely doing nothing