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August 2023 by Patricia Barry
Ethan Allen was Fantastic! I had an unfortunate accident and they held on to my order until it was able to be delivered!!
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May 2023 by Michael Zagnacky
The sofas we ordered look great in our living room. Erica walked us through the custom ordering process; fabric, color options, etc. We're glad we went to Ethan Allen instead of the usual big box store.
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March 2023 by Kristina Straub
Easiest and most satisfying home furnishings purchase I have made in years. Sales person was efficient and helpful and the whole process of payment and delivery was painless. We purchased a couch, which is beautiful and functional--we are entirely pleased with both product and process.
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July 2022 by Eileen Ward Bromberg
Very good service. Designers are great to work with. They have beautiful furniture. Loved everything we bought. Erica have our designer was very helpful. EA Waterfront.
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December 2021 by Kristen Dollason
My experience purchasing my leather sofa and chair was excellent from beginning until the day I received them. Ordering via phone was very easy and the woman who took my order was great. She kept in touch with me through the process and my order was finished early! Imagine that now a days. The delivery people were very polite and helpful and delivered the furniture without issue. The furniture is beautiful! I will definitely order from Ethan Allen in the future should I need to furnish another room. Quality furniture and great customer service. Well worth the price.
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November 2021 by Rhonda Morelli
We love the new look and layout of our family room. We wanted an update to have more seating and make the space more useful for our family. Tonia Todd helped us get exactly what we were looking for. She took time to match her knowledge of design and Ethan Allen’s furniture and accent pieces to our vision for our home. She assisted with every step from the measurements, design, purchasing, ordering, delivery, a minor repair, and replacement. The personal attention made the experience enjoyable. Tonia has helped us with design projects in the past and we look forward to working with her again in the future.
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November 2021 by dave lyle
Our experience with Ethan Allen has not been the best.The quality of the furniture has fallen from the lofty status it once was.We have had issues with finish and fit of the furniture we purchased at an industry high price.The sells person we worked with was not as helpful after the sell as she was before.We were left in the lurch for months at a time with no end in sight for Ethan Allen to make things right.After a year and a half (from the time of purchase) we finally conceded to accept the replacements they sent.Details; we purchased a dining room table and side board.The finish of the first table they sent was not cured and would smudge and could not be cleaned, there was also cracking in the finish that blistered above the surface.The two center doors on the side were miss fit to each other and stuck out at the top and bottom.Basically the assembly of the doors hinges and latches were not done by a craftsman.The replacement table was fine, but the replacement side board didn’t match the table in finish.They sent a set of doors to replace the original doors, only problem is the expected the delivery driver to install them.They should have sent a craftsman.I finally accepted the doors and installed them myself.Bottom line is the amount of money spent did not equal the quality.
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November 2021 by Aubrey Bernard
I’ve been working virtually with Erica for almost a year on furnishing my new home. COVID-19 has made it challenging in addition to living in a rural area with no EA close by. Erica has made this virtual collaboration just as successful as working in person. All her recommendations, fabrics, and colors have been spot on. I couldn’t have asked for better.
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October 2021 by Anne Immekus
I worked with designer, Erica Sipos, and it was a great experience. Erica came to our home to study the layout and light of our living room, take measurements and get a feel for our style and taste. I then met her at the Waterfront store where she had a beautiful selection of rugs and fabrics. I went with everything she recommended and am very happy with her service. Only negative was the long time for delivery, probably due to pandemic and shortages of materials. But the quality of service overall was outstanding.
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October 2021 by Donna DeRosier
The saleswoman/designer on line was great. The delivery men were very nice and quick. The only problem was that the delivery man stabilized one of the bookcases, but not the other 2. I didn't notice it until they were gone. I'm too old to get on the floor and fix the wobble. I will eventually.
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September 2021 by Lita Unruh
I was reluctant to purchase an expensive sectional site unseen, but worked with a designer, Karen, through the chat. I was able to describe our needs and she sent me samples. The couch meets our needs perfectly, and arrived early. It was pricey, but I believe it will hold up over time.
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July 2021 by mmjmom3
From the moment we sat down with Erica to design our room until she stopped by the day of delivery to help with a few placement concerns, we had a marvelous experience. The room came together beautifully with quality, well made pieces. The delivery men were amazing-polite, shoes off, placing the furniture “just so”. Our recliner had a small amount of damage, which the delivery man pointed out as soon as he brought it into the house. He had already reported it and I was contacted immediately about a replacement. This is the only reason my review is 4 stars. Definitely recommend!
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July 2021 by Joseph McNally
Very satisfied with the personnel and store and the delivery was just as we were told. They let us know that there was a slight defect in piece and they would order a new one.
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May 2021 by Sharon Daly
Love my furniture and designer. Tonya from the Homestead PA store did a fantastic job with the redesign of my living room and dining room.
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May 2021 by Sharon Verna Daly
Love my furniture and designer. Tonya from the Homestead PA store did a fantastic job with the redesign of my living room and dining room.
