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March 2024 by Mika Noel
Terrible
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March 2024 by Trudy Frankel
This pharmacy has lost my confidence. I've been waiting a week now for refills. Their excuse is that the doctor's office hasn't gotten back to them to approve. The doctor's office says no one from GE contacted them. Don't call in your scripts on the weekends - in most cases they'll most likely be ignored.
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February 2024 by Black Angel
I been coming to this pharmacy for a few years now for me and my son's prescriptions and they're usually ready on time. Pharmacists are helpful and friendly. But don't ever come here for a flu shot, I swear I was waiting about 3 hours. People would be on the waiting list then wonder off in the store and everyone else had to wait an ungodly amount of time for them to show back up to get their shot before they can move on to the next person. I stick to my PCP or rite aid for flu shot so at least I can be done with it in a timely fashion.
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October 2023 by Brian Heddleston
Horrible. Rarely have prescriptions ready. You wait in line to be told they aren’t ready. Then when they are ready, they send you to the end of the line.
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August 2023 by Matthew V. Thompson
Just the worst, why is this one so much worse than even the older run down giant eagle in poorer neighborhoods? Something is clearly different in a bad way.Edit: Line eight people deep today, at least 4 people hanging out behind the counter, at least 2 doing not much.
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March 2023 by Google User
The staff there are professional knowledgeable ,kind and they listen _10 stars. I glad I transferred my scripts there
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January 2023 by Scott K.
Big store with a big selection. Usually clean and organized. Above average pricing unless you shop sale items only. Staff is usually friendly and helpful. Store layout can be a little confusing. Hot foods are decent but on the pricey side. The deli is also pricey. Great meat and seafood department. Wide selection and good quality products but usually I only buy sale items, unless something catches my interest. Checkout lines aren't usually too long but I head to self checkout area which is usually a smooth transaction.
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December 2022 by Taylor Naylor
My kiddo & I have been getting medication delivered from this pharmacy for over a year now. The other day they stopped it? Said it was only for an emergency?A sick toddler isn't an emergency to them apparently. They swore to send over my medication but it has been a week? Worst customer service I have ever seen.Unmotivated, lazy and always has a new employee every month? Inconsistency and unprofessional... Just plain awful smhUPDATE: Another instance, they called my mom to remind her of her medication, the man was extremely rude over the phone with my mother and when she called back the woman on the phone called her a man and hung up?We will be calling customer service and reporting them completely unprofessional and embarrassed to even say I shopped here...
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May 2022 by Joseph Page
I deal with this pharmacy periodically…I’m not sure if they’re told not utilize the concept of “Customer Service” but it’s rarely performed. The Pharmacist doesn’t assist, they simply look at you…the line is long, usually; only one pharmacy tech and they too, lack professionalism and customer service skills, at times. I will give the benefit of doubt! Maybe, they simply hate their job…if that’s the case…move on from it! If you’re in the helping business…be in the helping business!
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April 2022 by Matthew C.
Just had an awesome experience with Jackson today n the bakery. At the last minute we needed a gluten free birthday cake. He was super friendly and helpful. He walked me to where they had a couple options. He then partnered with his team to get them personalized in minutes. This store and team were great.
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March 2022 by Tam Craven
my best friend's mother passed and I heard that nobody was bringing food to the funeral home they were going to be there all day from 2:00 till 8:00 at night I called around to a few places they were all booked nobody could squeeze me in I called the water front Giant eagle the gentleman put me on hold and checked with his manager and the manager said since it was such an emergency he was squeezing me in. the food was done on time it was perfect. I can't say enough about how wonderful they were down there for me. great job. prepared hot foods is awesome
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February 2022 by Elizabeth Ciardi
Very disappointed with them. Sent my husband to pick up my prescription and they had up charged me to a different brand so instead of $10 it was $100. Not knowing any better he read the sticker on the bag stating it was the same medication I was taking. Called them and my insurance and they would not exchange it for what I always take even though it is prepackaged in a tamper proof pakage, still stapled in their bag and I called immediately when he got home. This is the 2nd time they up charged me to a higher priced version of a medication but the last time I was there to push back and correct it. Should not have to be so vigilant ...
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February 2022 by Chris V.
Definitely one of the more cleaner giant eagles in the Pittsburgh area. Produce is always fresh and usually stocked
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December 2021 by Angela McNutt
Worst customer service ever!!! Pharmacist is unknowable and rude!!!
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December 2021 by Frank Hartnett
not stocked not enough employees for the Volume of people