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March 2024 by Darla Boyle
We were greeted upon entering the store. We love Norma as our tax expert. She always makes it quick and easy.
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February 2023 by Antoinette Barnett
Went to the Homestead Waterfront location to file 2021 and 2022 tax seasons.both times upon dialing the 1800 number to check the status, have been told(due to negligence of the same preparer) my return has been rejected. with only 1 steady employer for 20 years, my return is always very simple. called to inform the office, have to wait until he is available, and then make another trip to figure out what happened.nice guy, but this is unacceptable.it costs over $300 for subpar service.
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December 2022 by Teis Kawa
If I could, this company would get zero stars from me. They offered insurance that was supposed to give me peace of mind, but when issues inevitably arose because of their meager quality, they were unwilling to help sort things out. Their agent made errors in their entries, and rather than address the situation, they ignored it. To be fair, there were only very rarely positive highlights from the corporate interaction.
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April 2022 by Josephine Cano (US)
Robin at the West Homestead PA location was very professional and very helpfl.
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March 2022 by Curtis Thorpe
Fast secure and friendly service available near to my home. How can anyone beat that?
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March 2022 by Janella Parker
Very nice people they know what they are doing.
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February 2022 by breanne jones
Idk the lady's name who awnsered the phone for this homestead location but she was not helpful at all i told her I was a new customer and I asked if she could give me a rough estimate for how much it would cost she was telling me I would have to come in lies because for a new customer you should explain how the process works for new clients this lady probably costed this location some business I call south side location and well they will tell you if you aren't happy with their tax findings you don't have to continue and then if you don't continue for them then you don't have to pay them I'm a person who like to know more before wasting my time so if you have a few questions I would recommend calling a different location other than homestead location
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February 2022 by Juanita Wharton
The man that does my taxes it's fast accurate very polite
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February 2022 by Nick Sullivan
Norma was very helpful and polite .
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January 2022 by Tre Tre White
Mrs. NORMA ROBINSON HAS BEEN HELPING ME SINCE LAST YEAR, VERY COMPASSIONATE AND EXPLAINS THINGS WELL TO ME. I APPRECIATE ALL THE DEDICATION SHE HAS ON THE JOB!
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June 2021 by James Miele
Had an appointment for 5pm, get there 10 minutes early and the desk guy alerts the person who was supposed to be doing my taxes, sat there for 25 minutes while she was on the phone, talking with all the other employees. Then a walk in comes in to pick up her taxes, they weren't done yet and she takes her infront of me. I left. Never again. Extremely unprofessional.
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May 2021 by Chris Ignozzi
Very Great Service.
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April 2021 by Shelley Andrews
Person knows me and my situation and reviews what he is doing with me and why. I am new at filing for 1099 and need help with managing deductions.
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April 2021 by David Aber
Norma has been exceptional in her preparation Very satisfied
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April 2021 by allan zubeck
The service provided by Norma.
