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August 2021 by Sandy Mccluskey
Not a great selection. Out of 3 sales people 1 was friendly and went out of her way to be helpful and greet me.
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July 2021 by Christine Seese
Hardly anything in the store. Very neat but it's empty.
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September 2020 by La Verne Witt
I can always find something at their sales and they have merchandise that complements all ages
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December 2019 by Susan Whittaker
Love this store. It’s neat and well organized. The staff are professional, courteous and helpful without being pushy or hovering. I’m not always the best at coordinating outfits and they give the best advice! Kudos for being a standout store with excellent service and beautiful clothing!
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December 2019 by Rebecca Pazehoski
I love this store! Friendly customer service as soon as you enter the store. The store is organized and the employees are very helpful! I will be back again to shop!
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November 2019 by Thera Gallaway
Worse service EVER! I just left. Walked in to 2 young white females. Neither spoke (although they did speak AFTER I spoke). I got my items to try on and while in the dressing room, I heard them greet and ask to help 3 different people. Of course when I come.out of the dressing room, all of the people they greeted were white. I bought the dress bc I need it tomorrow and asked for a garment bag instead of a plastic bag and they both acted as if it were a huge inconvenience and threw it in the bag and didnt even tie the bottom
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November 2019 by Brenda W.
Hmm. Am I in the right store? I thought Loft, as in Ann Taylor Loft, was a less expensive store than Ann Taylor. These prices would suggest otherwise, though they did have sales. I hear many of the Ann Taylor and Loft stores are closing or have closed this year. Perhaps the remaining ones have to take up the slack. It is a beautiful store, all shiny and organized and the clothing is pretty and stylish. But I like my prices less expensive, as in Macy's sales. I touched a lot of sweaters, slacks, and blouses but did not try on any after seeing price tags.
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October 2018 by Eileen Grochalski
Love the clothes and ever thing alse!
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July 2018 by Tiffany Y.
I was the only customer in the store, but no employee greeted me until I had already browsed for at least several minutes. I ended up buying three shirts that were 50% off. They were not worth the full price, and I would not have paid it. Another employee greeted me near the cash register when I made my way over there. The clothing looked to be a decent quality.
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July 2018 by George P. Hummel Jr.
I shopped there and with all the help of the ladies plus alerting me to the fantastic sales. I was able to purchase approximately $500.00 dollars worth of clothing for my wife's birthday and I obtained all of the clothing for slightly less than $200.00. I was very happy with the friendly staff and my wife liked all of her gifts. That's what I call a win win glad I went to the Loft.
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July 2018 by sally
The Loft merchandise has gone downhill. The quality of the clothes was cheap and dreckish. It is very disappointing and extremely overpriced for what you are getting.
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June 2018 by Ammye Venturella
Great place to shop. Its my favorite store. Waterfront staff is great. Friendly, helpful staff always gives you their honest opinion about how the clothes look on your body. This store is large, clean & the same affordable prices as all Lofts. The waterfront has a good inventory & is always a good experience. Go shopping today!
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May 2018 by Patience M.
I'm a loyal LOFT girl, and have been for several years. This store is a typical LOFT store - but I have to say the sale section is rather small. The Lou-Grey collection was sad. There were only a few pieces in that section and those items didn't look like they got much attention from both the staff and customers. The store attendants were friendly and checked fitting rooms to see if anyone needed a different size or anything.
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January 2018 by Donna Pampena
Worst experience of my life. Took over 30 minutes after ordering to get a cup of coffe, one hour to get soup served and our food order never showed up!!!! HORRIBLE. Not recommended!
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October 2017 by Elizabeth B.
Five years - and 30 check-ins (but probably more actual visits) - later, I thought my Yelp review of Loft deserved an update. I still absolutely love the brand, and it has worked for me through both casual and business casual workplaces. Compared to the other Pittsburgh locations, this store is large with an open and airy feel, and I've always loved how it's laid out. The reason that I take the time to re-review is that my initial customer service experiences here were sub-par. However, over the last year or two, I have been so impressed by all of my employee interactions here. Today's visit really impressed me. I asked a simple question, "Where are your leggings?" and the sales associate gave me a tour of the store's legging options, providing me the pros and cons of the various styles.