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June 2025 by Michael Levit
Nice and friendly place.
Peter, Business representative, made my day showing humanity, professionalism and
attention to the details.
Will recommend to my
friends.
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April 2025 by B
I needed a new phone because mine wasn't charging anymore ( had to do the whole prop it up on something type of thing) so I justed figured I'd get a new one. So I was being helped by Vanessa and the other gentleman I'm not sure what his name is but I think he owns it , but anyway I had a great experience and they were extremely professional.
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April 2025 by Karen Lachoppa
Well. I wolimeyo leave a note here. The ser6given by Peter was great. And a great price too
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March 2025 by Suyapa alvares
The truth is, you can't please everyone. If you help them, you're good. If you don't help them, you're bad. So, how can you please people if things aren't right?
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March 2025 by Ernest Harris
The owner operator is extremely unprofessional and refused to sell me phone. I called to make sure the iPhone 16e was in stock. I arrived and informed them I’m familiar with the current sale promo of $349.00 the owner became upset and said the phone was no longer in stock. Not only did he waist my time. He attempted to fabricate activation fees. Please stay far away from this operation at all cost
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June 2024 by CJ Clougherty
I have used Metro PCS for several years with minimal issues. Due to a mishap where I bought a locked phone by accident, I lost access to my phone number. Online reps were very helpful and let me know that an in person rep would be able to use my ID to re access my account. Paul, the rep at this store, was either poorly trained or purposfully dishonest. He told me that there was no such recovery process using an ID as verification, that I was wrong to trust online reps, and that my only recourse was to open an entirely new account. I trusted him, so I let him open me a new account, as well as purchased a new phone and modum for my home. Paul assured me that he would ensure that my old account was cancelled, and that I didn't have to worry about being charged for it. However, this week I discovered that I had in fact been charged for my old account. I reached out to online reps and they were able to confirm what I had been suspecting: Paul was incorrect, and there was no reason he had to open me a new account. Because of Paul's incompetence, I lost the phone number I've had for over ten years, as well as voicemails from deseased loved ones that could have been recovered if I had access to my original account, and had to dispute an incorrect charge. If I were in a more precarious financial position, this could have had serious consequences. Paul's behavior during our interaction has bothered me ever since - he was condescending, assured me many times that I was wrong, but assured me that he was "helping me out". I suspect he wasn't helping me, but was helping his own commission rates. I don't begrudge salespeople the need to meet their quota, we all gotta make money to live. But his actions were either negligent or outright dishonest, and either way require serious scruitney. I do suggest Metro, but not through this location. The ECarson location is more reliable, or the online reps have always been very dependable.
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December 2023 by Crime control Systems
New owner as of September 2023, GREAT SERVICE very helpful, and best of all he saved me money, so much I switched my company’s cell service to METRO
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November 2023 by Pamela Kovac
Good phones at good prices. Been using Metro for years!
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May 2023 by Galan Harris
Service was quick and fast.
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August 2022 by William Azikiwe
Very helpful always happy?
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August 2022 by Valerie Davis
Excellent service ? love that store ❣️
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April 2022 by Robin Johnson
Clerk there was very unprofessional and not very knowledgeable on ASC program
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February 2022 by Derek Ellies
Good service good people good personality happy to go there again ?
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January 2022 by nell carter
My daughter and I was there,Dimples waited on us shewas perfect, We could not have asked for better service!!
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December 2021 by Rafell Williams
Love that store ? awesome service always very good people happy to go there!! Thank you.
