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November 2023 by Neil Nunya
Overpriced. Inattentive staff, unsustainable model for a brick and mortar. Support your LFHS
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November 2023 by Emily Barca
This was my first experience taking both of my dogs to Petco to get groomed and Rayann at the grooming department made it the best experience ever!! Rayann did an amazing job on both of my dogs. It was the best haircut they ever had. Plus… she gave me great tips and info on switching my dogs to a different much more healthier dog food than I was using for my furry besties!! Thanks again Rayann!! We will definitely be back to see you :)
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November 2023 by Sondra Taylor
Thank Petco for being the only store in town that carries the food my dog eats. Let's face it only orders are great until the dog runs out of food before the order arrives. Petco saves the day in my house by offering a discount for online pickup orders! It's cheaper and faster!
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November 2023 by Tawnya Frederick
Before I head to the store to get ferret litter I ensure my point are added to my card. This visit was $10. I get to store cashier rings up litter and states $19.99. I ask if she added my points off since I scanned my petco card. Cashier stated no. I requested she do so and my order went from $19.99 to $6.41. This is NOT the first time the cashiers have failed to pull points and needed me to remind them. Please advise cashiers to ensure customers are utilizing their benefits (since they expire) so that THEY KEEP COMING BACK DUE TO GREAT CUSTOMER SERVICE. Also, since I have the card I get a percentage off...cashier didnt even bother to check...smh...please retrain
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October 2023 by Erin Tyler
The product I wanted was out of stock. Petco emailed me when it was available. I ordered for pickup & the staff treated my dog & I very well. I wish there was a Petco closer. The Halloween hoodies from Bootique are very soft - the hood of an XL is a bit tight on a Pibble head, but he doesn't really need it on.
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October 2023 by Duane Shaffer
Went to Petco with my new Rottweiler puppy and the staff was nothing short of amazing! Very helpful with any and all questions that I had, and everything was pretty easily accessible! I'll definitely be visiting there again soon to get new toys for my pup!
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October 2023 by Bridget Louise
Petco usually has what I’m looking for, shopping for two elderly ladycats.I love to look at the birds. There are always some sad conures that I want to take home but they are expensive and I’ve never owned a bird. I know it would outlive me and potentially be annoying at times but who isn’t? They deserve love.
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September 2023 by B H
Great products.. Employees & Grooming! Cleanliness and Respect your questions!
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August 2023 by Georgia Rae Atkins
The grooming salon here is fantastic! They were really gentle with my puppy and he had a great experience for his first bath/haircut. Lucia did a wonderful job on his cut. We found a great length for his coat and he still feels so clean a week later.
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June 2023 by Donna Byrne
Had nothing on the shelves and couldn't buy anything. I was there for cat stuff and never heard of most of the cat brands they had
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June 2023 by CHRISSY KISTLER
The staff are super great and wonderfully helpful. I brought in a new puppy and they let me set the puppy and his cage down and go find the things I needed. They were wonderful.
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June 2023 by reed krack
Poor fish inventory on a regular basis. I have traveled to the store at least four times in the last two months. Every time I go the variety of fish available is very poor.I have seen fish in the store which I could not purchase because the aquarium was just being setup. After the setup I returned to the store and the fish were not available.When I questioned the store employee if they would have more I was told they don't carry them. On the next visit still not available but a different employee said yes we do carry that variety the store employees can't even agree on what the store actually carries. I returned to the store and low and behold they had three different varieties I have been trying to purchase for months. Sooo... I can't buy them this time because a number of their tanks are being quarantined which is not the first I have experienced quarantined conditions at the Waterfront store. I have come to the conclusion that I will have to start doing business with Elmer's aquarium if I want healthy fish and reliable consistency in available product. Trip after trip at today's gas prices and the time spent traveling to Petco has become expensive and quite annoying to not being able to successfully shop at the Waterfront store.
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June 2023 by Paul Piatek
The groomer, Yvonne, did an AMAZING job with our cat. She was patient and attentive, and our cat walked out of there with the best haircut he's ever had.
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June 2023 by Patricia P
Kind and knowledgeable staff, great selection of products. It's a big box store but they hire local. I think they should have more sales and incentives.
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June 2023 by Misty Clark
I am very pleased with my experience at Petco with Dana J. We just love her. When I first scheduled for my puppy Bronny to get a grooming appointment, my friend suggested someone named Yvonne. But she was booked. So we got Dana, not knowing. I was so worried because I didn’t want anyone to hurt him or anything because he is a very anxious and energetic labradoodle.. He’s my baby! When I first met Dana, she listened to everything I wanted for Bronny and I explained how anxious and full of energy he was. At the age of 4 months when we started going in November 2022 and I couldn’t of ask for a better person for him. Dana does a wonderful job with him. Bronny gets the full works done. So I really appreciate her because I know he can be a handful. I called her a few Months ago and explained that he was getting neutered and I would want him groomed before getting the surgery. She adjusted her schedule to accommodate Bronny and I. I made her a shirt to show my appreciation. It says “ Best fluffin groomer ever. “ because she is. I had dogs in the past and some groomers will just fit you in when they can and just do what they have too. Dana is very caring, patient and does an amazing job at what she does. My Bronny loves her.Dana treats Bronny as if that is her fur baby. We are so excited to have a place not that far from our house and a person I can trust with my fur baby!