Wayne County Ford is a local Ford dealer providing sales and service. Multiple reviews highlight excellent customer service, with staff described as friendly, efficient, and hardworking, making customers feel at home. The mechanics are skilled and knowledgeable, able to accurately diagnose and repair problems without gouging. However, service can sometimes be slow, potentially due to a lack of mechanics or parts supply issues from Ford Motor Company. While most experiences are positive, one note mentioned a loaner vehicle was very old and dirty. The dealership is commended for going above and beyond to solve problems for customers.
Great people, top quality ownership and service after the sale top shelf.
June 2024
Diagnosed my Ford Explorer after a bad experience at another Ford dealership. They repaired the problem without gouging or falsifying a problem. I will return, thanks!
May 2024
They fixed our son's car quickly and efficiently. It's working great now. Thank you for the good service.
