“Of all the banks I have dealt with over the last 25yrs, I can definitely say this has the best staff and overall the best customer service around.The big banks may offer a little better interest, but this bank has compassion and a "Just like family" feeling.Save time and join this bank. I guarantee, you will not be disappointed!!!A loyal customer now for over 5yrs,Charles Novelli”
“Amanda is amazing! She’s very easy to talk to and super informative! She explains exactly what she is doing and makes your banking experience go smoothly! I would recommend her to anyone and everyone! Thanks, Amanda!”
“We became members since Chrome was called Washington Steel Federal Credit Union in 1992. They are the areas best Credit Union to work with. Wonderful, kind, caring people who actually care about your needs as a member and work with you to give you their best. Very easy and fast loan process and the areas best rates. We have recommended them to quite a few people who are also very pleased with their service.”
“My wife and I had limited time to get a car loan and with only the one day off together the Manager, David was willing to assist us at 10 minutes before closing time. He had our loan completed and offered us all the protection options in a very professional manor. He had our loan closed and we were out of there in 45 minutes. Great job and Great Customer service.”
“The staff was very helpful including helping with figuring out financials after my grandma's death. Even when other banks (including her own!) were not and said they couldn't do certain things without her signature (um, totally impossible now!), Washington Financial helped find ways to get things moved and done as needed just because my parents are their customer even though my grandma was not! Couldn't have gotten things figured out and in place without them.”
“Had to swing in and cash my husband's payroll check. I've never been treated so politely at a bank before. The cashier (Lizzy) was very respectful and courteous. Awesome service! Makes me wonder if we should change our regular bank.....”
“No matter how busy or that you have to wait in line, the workers have a way of soothing your tension and between their smile or caring persona , the banking moment becomes a positive experienceJanet”
“I definitely love the employees they make my experience less boring by joking around and they make it very easy to know what to do. I haven’t had any problems with this bank at all and I love how close it is to home.”
“New citizens customer and I have been to this branch twice. both times were great experiences. Yesterday I went and the guys were very nice and complimented my kids hats and gave them lollipops. I will always use this branch!”
“Had a minor on-line banking issue and Joel immediately connected to the website personnel and found out it was in-fact down, and then called me back directly to inform me. Great service.”
“Best bank I’ve ever had. Very nice and professional people. Had an issue with a motel we stayed at and they resolved it basically right away. Would recommend this bank to anyone.”
“After months of procrastinating, I stopped into this branch on a whim. Marilyn was a delight to work with. She was friendly, knowledgeable, and made the process of opening up new accounts painless. I chose the bank because it had decent reviews and convenient locations. The type of customer service that Marilyn provided will make me a loyal customer and has me telling my friends that they should use dollar bank too.”
“Good experience. Had to come here to get proof that an account was closed and they helped me within 10 minutes. And they had no problem finding the appropriate documents that I needed and I was on my way.”
“This bank will always be my favorite. Heather is amazing. She helped me so much with my first home loan years ago. They are so different from big corporate banks. Highly recommend”
“When shopping around for a mortgage in 2015 my husband and I happened upon Community Bank. They were so nice and professional that ultimately we chose them for all of our banking services. I am amazed every time I go in here that several of the employees know my name and ask how my family, the house etc are doing. You won't be disappointed with Community Bank!”
“When we needed some complex transactions handled quickly, we relied on the McMurray branch because it's close to our home (we normally go to another S&T branch for my husband's business banking ). The manager Susan went above & beyond to get all the paperwork completed on time and accurately. The teller Suzanne was also helpful and so pleasant. Convenient location with two ways to get in & out of the parking lot and no lines of customers.”
“Have a business checking account here and always have great customer service! Love having the drive-thru service - especially with a toddler! Thanks for being sweet to her and always sending lollipops through the tube :)”
“Wonderful experience working with Candice and Dana. Very stress free. All we had to do was show up and sign our names. They took care of everything. This was the best experience we have ever had applying for a loan. I highly recommend them.”
“Good people. I’ve been doing banking here for years. The place has changed names several times but many of the same people still work here. I’ve never had issues.”