PNC Bank receives mixed reviews from customers. Some report positive experiences with helpful and kind staff who provide quick service, such as finding documents within minutes. Specific relationship bankers and tellers are noted for being understanding and offering helpful assistance over many years. However, other customers criticize bank policies, like fees for cashing checks without an account, which leads them to use other banks. Despite some satisfactory service, these policies have caused some business clients to stop using the bank.
Great staff; particularly Jack, Jennifer, and Justin.
November 2025
I have had nothing but great experiences in dealing with Daniel, the branch manager, over the past 6/7 years. He exemplifies outstanding customer relations and service. Thank you Daniel!
March 2025
Mr. Steve Lanz has been a very helpful relationship banker for me and my business for the past two years. He has always been very kind and understanding with my banking question's and concerns.
