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“I stopped getting emails on my old email account that I kept with Comcast and tried calling the 800 number to get help to no avail, keep going in circles with the automated system. Tried going online to get help through their assistant, again to no avail. Finally I decided to go to the Hershey Store, Chad and the tech who was there filling in for lunch breaks helped me resolve my problem !! Kudos to those two for resolving my problem, they were very polite ,helpful and exhibited great customer service! Thank you both for your patience and GREAT Customer Service, it’s truly hard to find these days. Just a suggestion: Each store should have a tech on site.”
“Jordan, was awesome to work with today! He was very professional and helpful. Not one customer was ignored, he was great at greeting everyone when they came in the door and was able to multitask without anyone feeling neglected. I’m so glad that I went to the Verizon at Etters! Thank you Jordan for all your help today.”
“ANTONIO WAS THE MOST HELPFUL PERSON IVE EVERVMET, HE WAS KIND, SUPRR FRIENDLY AND HOSPITABLE, HE TREATED ME LIKE A FAMILY MEMBER AND I WILL ALWAYS REMEMBER HIS SMILE, THANK HIM PERSONALLY FOR ME AGAIN”
“The fellas at this location are super fantastic!! I greatly enjoy spending my time over here at high Pointe commons store T-Mobile. They're names are Brad, Rando, and Devine!”
“I had the pleasure of meeting Jessy today.He was very kind and willing to help me with my iPhone the issue. Problem solved in less than 5 minutes!!Thanks Jessy!”
“I went to the colonial park T-Mobile first because my phone was frozen since the morning to see if they could help me and I can get another phone and the person who helped me there told me that there was nothing they could do…. and sent me to the Jonestown road T-Mobile and
Jamie Zerance helped me and was very kind after giving me several options…I was undecided what to do and she tried to fix my phone until she fix it…..
Thank you for your help
they should have more employees like you.”
“The store manager Takeno is the man! He helped me find the exact phone and accessories that I wanted and put me on to a great opportunity that saved me some much needed money. He's very knowledgeable and incredibly helpful. He facilitated an overall great experience for me in upgrading to my new phone.”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
“Great experience with Ashley and Corrado at exfinity Harrisburg . We have to drive about an hour's drive but they are the best of the best. They take their time and are very patient and kind in helping us. Thanks to both.”
“David was great and patient with helping us! We appreciate his help a lot. We were first helped by David, had to leave the store, came back and were first greeted by another employee that was not taking the time to understand our situation. David was then able to take over and was very helpful. We are thankful to him during this headache of dealing with phones.”
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“Went to Verizon in Hummelstown to get help transferring information to a new phone. The young man that was working - Amir - did a FABULOUS job for me! Everything transferred perfectly, and nothing was lost!
Thank you, Amir... for a job well done!”