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“I absolutely hate the process of updating to a new phone but LEVI made it super easy and streamlined, we were outta there within an hour 🙌🏼. LEVI was super professional, informative, and social through the whole experience. We will be back, maybe to get a watch, as he recommended.”
“Luis from the Palmyra store is fantastic!! He helped my husband get internet and upgrade to new phones. He spent alot of time with us with the transfers. Highly recommend this young man if u need any help at all! 10*”
“Jordan has a calm demeanor which made the whole phone upgrade process go well. He was extremely helpful and thorough. Thanks for making this upgrade feel quick and easy.”
“This is the BEST customer service I have received in years.
Mr Lee the manager was so kind , knowledgeable, and friendly.
I would recommend this store under his command every day of the week.
I suggest a pay raise so you never lose this RARE person.
He's a HUGE benefit to T mobile.”
“I had the pleasure of meeting Jessy today.He was very kind and willing to help me with my iPhone the issue. Problem solved in less than 5 minutes!!Thanks Jessy!”
“Customer service was great even with dealing with adverse customers in front of me I was still treated excellently and they did not let inconvenient people ruin their day”
“Stalin & Lucas were a TREMENDOUS help!! They helped my husband & I upgrade our phones! They were knowledgeable & found us the best deal! They were very professional and friendly! My husband & I were getting to know them some while they were getting our phones squared away! Thanks so much guys! You were great!!”
“Switched my cell services to xfinity and it was an easy and smooth process. Shoutout to Michael Bryan, sales consultant at this location, who made the transition easy to understand by being transparent and explaining in detail the answers to every question I had. We need more Michaels in the world.”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”
“Went in for a new phone and questions regarding an upgrade, upgrade was done at a 3rd party Verizon location. We met with Alicia who helped with all our questions, and corrected the errors done at the other location. She went above and beyond assisting us and provided excellent customer service.
This has not been our first interaction with Alicia, as she previously helped us in the past. And we were extremely happy with our interactions with her then.
Alicia is very knowledgeable and a great asset to the Verizon company.”
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“It was a pleasure working with Amir. He helped us find the best solutions that fit our needs and reduced our overall monthly bill. He was very knowledgeable about the equipment and current promotions and was easy to work with.”